What are the responsibilities and job description for the Datacenter Manager position at World Wide Technology?
This job is part of WWT’s Strategic Resourcing services. The candidate will support a WWT customer and be employed by one of WWT’s preferred partners.
Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.
WWT was founded in 1990 in St. Louis, Missouri. We employ more than 10,000 people globally and closed nearly $20 billion in revenue in 2023 . We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to have been included on the FORTUNE "100 Best Places to Work For®" list 12 years in a row!
Job Title : DC Project Lead
Number of Roles Open : 1
Location : Santa Clara, CA (onsite)
Duration : 9 Weeks
Key Responsibilities :
- Team Leadership : Manage, mentor, and guide a team of Data Center Technicians. Oversee daily operations, set team goals, and ensure SLAs are met.
- Technical Oversight : Provide hands-on technical leadership and oversight of all data center operations, including server, network, and storage equipment.
- Data Center Infrastructure Management : Ensure the optimal performance, uptime, and security of data center infrastructure by proactively managing hardware (Dell, Arista, HPE, Palo Alto Networks, Mellanox) and monitoring systems.
- Capacity Planning & Resource Allocation : Lead capacity planning efforts to support the scaling of resources across compute, storage, and network infrastructure.
- Vendor Management : Work closely with hardware and service vendors to ensure equipment lifecycle management, including procurement, installation, and decommissioning.
- Process Improvement : Identify areas for improvement and implement best practices for operational efficiency, including automation, security protocols, and disaster recovery procedures.
- Incident & Problem Management : Lead the troubleshooting of hardware and network issues and collaborate with the team to quickly resolve incidents. Develop strategies to prevent recurring issues.
- Compliance & Security : Ensure compliance with all relevant standards, including data security policies and regulatory requirements.
- Documentation & Reporting : Maintain detailed records of equipment, network configurations, and workflows. Provide regular reports on data center performance, capacity, and operational metrics.
Qualifications :
Preferred Skills :
