Solution Architect

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Solutions Consulting & Engineering (SC&E) Team and why join?

Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability and growth. Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges.

Position Overview:

The Solution Architect identifies, shapes, and closes new business opportunities by leveraging competitive intelligence, business requirements, cost estimates, and solution options across business and technology services and industries. They decide which technologies and capabilities are best suited to a client’s needs, based on deep conversation. The Solution Architect is responsible for building a collaborative approach across sales and delivery teams. They drive alignment to structure deals and drive the best outcome for the customer, WWT, and our partners. By leveraging their expertise, Solution Architects mitigate risks, articulate the inherent value of WWT services, and fortify client relationships. They work closely with clients, project managers, and delivery teams to ensure the successful delivery of projects. Work is accomplished with moderate supervision. Follows established and detailed directions. Work is reviewed for accuracy and overall adequacy.

Up to 25% travel.

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Key Responsibilities:

• Spearhead the strategic design of innovative infrastructure-based (Data Center, Digital Workspace, Networking, and Mobility) solutions by leveraging deep knowledge of the evolving technology landscape and maximizing internal WWT capabilities
• Serve as a trusted advisor to clients, adeptly understanding their unique needs and crafting tailored recommendations that drive value and foster long-term partnerships
• Champion the integration of WWT's diverse portfolio of offerings, introducing and promoting cross-business services to enrich client engagements and expand WWT's market presence
• Collaborate closely with WWT account teams to align sales and support efforts, driving cohesive and effective engagement strategies
• Build productive solution development teams, leveraging junior team members to support their growth and development
• Support the evaluation and establishment of project scope, value assessments, and build plans for execution.
• Identifies, assesses and supports solution design for defined client business problems for area of responsibility.
• Conduct technology assessment and technology strategy to support future business needs
• Support project planning and execution including resource management on projects.
• Help define and quantify the value of a transformation, and how to measure and track success, including defining business case and strategy/approach.
• Support thought leadership in a Solution Services capability.
  
  

Qualifications:

• Bachelor's degree in system architecture, computer science, information systems, engineering, or related field Master’s degree preferred.
• 5 - 7 years of experience in customer engagement, solution design, or technology delivery, leadership experience preferred
• 3 years of expertise working for or servicing large US-based commercial organizations or enterprises. Experience with Commercial Financial corporations is desired.
• Track record in creating and closing opportunities in various infrastructure solution areas (Data Center, Digital Workspace, Networking, and Mobility) such as Multi-Site/Branch office deployments, Managed Service offerings, Data Center Transformation, Network Lifecycle Modernization, Digital Workspace Transformation, and/or Wi-Fi Modernization
• A background focused on Network technology is desired
• Expert proficiency in financial modeling, including CAPEX/OPEX calculations specific to infrastructure solution proposals.
• Ability to ask the right questions to understand the business problem and identify the measurement or business object.
• Excellent communication and engagement skills; ability to communicate with all levels of management.
• Skilled at multitasking requirements including gathering, testing, troubleshooting, and supporting tasks across multiple user groups in a fast paced and deadline driven environment.
• Ability to generate creative solutions to difficult or ambiguous problems in a group setting.
• Proficiency with Microsoft PowerPoint, Excel and business visualization skills
  
  

Preferred Locations:

• Atlanta, GA
• Boston, MA
• Charlotte, NC
• New York, NY
• Philadelphia, PA
• Washington DC
  
  

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
  
  

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a workplace culture that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!