What are the responsibilities and job description for the Head Sales - Telecom position at WorldLink US?
Job Description:
We are looking for a Head of Telecom (Sales) who will be responsible for managing and motivating the team to achieve company revenue and NOP goals. Set strategic direction, define long-term objectives, inspire team members, and maintain customer satisfaction. Must balance strategic planning with day-to-day execution and contribute to sustained success and growth within the organization.
Role and Responsibilities:
- Single contact window to clients in the Telecom Infra Platform (one client will only be assigned to one business platform).
- Be responsible for the five-year strategic planning of Telecom Infra Platform.
- Be responsible for the operation and financial performance of Telecom Infra Platform (include ODM, BP, and Solution).
- Be responsible for Sales, Product Management, and Solution Engineering teams within the Telecom Infra Platform.
- Develop Telecom Infra Platform’s sales strategies, set sales objectives, and allocate resources.
- Construct Telecom Infra Platform’s sales structure, optimize sales processes, and manage channels.
- Lead Telecom Infra Platform in compliance with local, state, and federal regulations to facilitate brand and solution business growth.
- Work closely with TISBU in ICTBG as well as other BU/BGs organizations to communicate business progress and customer information to maximize potential business opportunities.
- Each business platform is responsible for selling ALL products to its customers.
Qualifications/Requirements:
- Must have 20 years of industry professional experience in OBM business model approach. Part of the experience must be in Telecom Infra industry.
- Must have 10 years of experience managing various teams associated with Sales, Product Management, and Engineering.
- Must have a Bachelor of Engineering degree. Either a Master of Science in Engineering and/or MBA is preferred.
- Proven experience with accountability for revenue, P&L, product lifecycle, and business development for solutions applications
- Proven experience in sales leadership roles for OBM business model. Achieve and exceed sales targets in a fast-paced environment.
- Strong strategic thinking, analytical and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders.
- Promote teamwork, collaboration, and information sharing within Business platform and also with BG colleagues.
- High energy, self-motivator, business travel as required.
Key Competencies/Behaviors/Strengths:
- Positive and solution-oriented: a growth mindset to find solutions rather than problems.
- Adaptability and manage ambiguity: The ability to adapt to changing market dynamics and customer preferences. Can work under ambiguity and get things done.
- Resilience: Capacity to withstand or to recover quickly from difficulties.
- Stakeholder management: Understand clients’ pain points and offer tailored solutions. Work internally well-balanced key stakeholders’ interests for the best for company overall.
- Time Management: Efficiently manage time.
- Open-minded and inclusive: Stay updated on industry trends, sales techniques, and product knowledge. Good listener and shape decisions from collective wisdom from others.
- Passionate: Always go the extra mile.
Key Performance Metrics:
- Sales revenue
- Net Operating Profit (NOP)
- YoY growth percentage of Revenue and NOP
- New business generation including Solution Selling
- Team Productivity
- Team engagement