What are the responsibilities and job description for the Learning & Development Operations Specialist position at WorldLink US?
TITLE: Learning & Development Operations Specialist
POSITION TYPE: Full-Time – 6 Months
LOCATION: Mountain View, California
ABOUT WorldLink:
WorldLink is a rapidly growing information technology company at the forefront of technical revolution. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow.
Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.
We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. we're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.
For more information about our craft, visit https://worldlink-us.com.
WHO we’re looking for:
We are looking for a Learning & Development Operations Specialist to join our team.
Role and Responsibilities:
- Support the launch of New Hires programs, from beginning to end, including needs analysis, program design, content integration, learning delivery, communication and coordination; building agendas; reviewing program flow; analyzing program feedback, measuring effectiveness, and project management.
- Maintaining an advanced level of expertise with technical tools, including the Learning Management System, Vyond, e-learning development tools, graphic, video, and audio, along with the ability to adapt to new applications.
- Create, design and launch learning and development programs & opportunities to advance skills and capabilities of individual professional growth throughout the career lifecycle in preparing for future challenges.
- Manage a range of learning operations functions, including learning administration, agreement, budgeting, invoicing and experience management as well as record keeping.
- Deploying L&D best practices and actively contribute to the development and maintenance of a learning culture within the organization.
- Source and working with vendor (new / existing) in creating and launching programs. Maintain a list of viable vendors for different type or kinds of training and coaching needs.
Required Experience and Education:
- 3 years of related experience
- BS in Human Resources, Psychology, or Organizational Develpment preferred.
- LMS (Cornerstone platform) experience a plus
- Demonstrated, end-to-end project/program management experience.
Necessary Skills and Attributes:
- Self-motivated individual with the ability to thrive in a team-based or independent environment.
- Detail-oriented with strong organization skills.
- Ability to work in a fast-paced environment.
- Limited supervision and the exercise of discretion.
- Ability to work autonomously and effectively in a complex, multi-tasking hybrid environment.
- Strong command of Microsoft Office skills.
- Strong relationship building and stakeholder management skills.
- Project management, process improvement, and problem-solving capabilities.
