What are the responsibilities and job description for the RAN Wireless SME (Tech Sales Support) position at WorldLink US?
WHO we’re looking for:
We are looking for a RAN Wireless SME (Tech Sales Support) to join our team.
Role and Responsibilities:
- Responsible for development of product requirements, feature requirements, systems and performance analysis, conduct deep-dive customer sessions, new technology introduction of virtualized networks.
- Responsible for analyzing the customer requirements, converting them into system requirements and capturing of detail design for the development team.
- Aid in product & feature performance analysis, evaluation of new product & SW releases
- Perform detailed analysis of 4G/5G Wireless Call Protocols. Responsible for analyzing and troubleshooting the issues, especially issues found during testing of Chipset IODT from Lab and Field.
- Provides expert technical support in the pre-sales process and creates compelling technical and commercial solutions in order to help achieve the assigned sales goals and business objectives.
- Translates and communicates complex technical design considerations between the sales team and carriers’ network business.
- Educate our customers on new products and services both individually and in a team environment. Ensures that customer commitments are achieved according to plan.
- Works closely with various support organizations, logistics, and cross-functional teams across organization and HQ to achieve successful new product roll-outs and developments.
Required Experience and Education:
- 12 years of industry experience in wireless is required.
- Bachelor’s Degree in EE/CS; Advanced degree is beneficial.
- Strong knowledge in 5G and 4G air interface and call processing technologies and network architecture specifically focused on Radio Access Network.
- Experience with system engineering activities such as feature requirements identification, feature description documentation, parameter optimization, performance analysis, test strategy creation, problem troubleshooting is desirable.
- Should have understanding on 5G concepts such as Hybrid Beamforming, Massive MIMO, New Waveforms, LTE-NR inter working & co-existence, 5G Numerologies etc.
- Experience with ongoing 3GPP Rel-15/16 activities is beneficial.
- Good understanding of overall Wireless systems with emphasis on PHY, MAC, RLC, RRC and PDCP layers.
- Experience with test tools such as XCAL, QXDM, Wireshark, Channel Emulator.
- Understanding of 3GPP systems: Core and RAN networks.
- Experience with SW development is beneficial.
- Understanding of HW as well as SW architecture.
