What are the responsibilities and job description for the Continuous Improvement Supervisor (BDL) position at Worldwide Flight Services?
About WFS
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?
Job Summary
The Continuous Improvement Supervisor will report to the Operational Excellence group, specifically the Amazon pillar. Responsible for the Continuous Improvement (CI) scope of work (process oversight and improvement, coaching, training, reporting), the position aims to promote the success of CI implemented projects and initiatives at the facility at which the Supervisor would be based at.
Responsibilities
- Operational Oversight :
- Collaborate with facility management and staff to identify operational challenges and provide recommendations for improvement.
- Leading Continuous Improvement Projects :
- Initiate, manage, and execute continuous improvement projects using Lean Six Sigma initiatives, 5S activities, Gemba walks, and other process improvement tools.
- Develop and execute improvement plans aimed at increasing operational efficiency and reducing waste.
- Measure and report on improvement project outcomes, ensuring goals are met and sustained.
- Identify the root cause of problems and develop corrective actions.
- Team Engagement & Training :
- Foster a culture of continuous improvement by educating team members on CI principles and methodologies.
- Provide training and coaching to team members on continuous improvement methodologies and tools.
- Communicate and manage change effectively to ensure successful adoption of new processes.
- Data Analysis & Reporting :
- Collect and analyze data to measure the effectiveness of improvement initiatives and present findings to stakeholders.
- Track key performance indicators (KPIs) to measure the impact of improvement initiatives.
- Prepare and present reports on continuous improvement progress, challenges, and successes to station stakeholders and regional management.
- Health, Safety, and Compliance :
- Ensure improvement initiatives support and enhance workplace safety and compliance with applicable regulations.
- Participate in regular safety and quality audits, implementing corrective actions as necessary.
Minimum Requirements
Preferred Skills
Physical Requirements / Working Conditions
Perks & Benefits
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.
