What are the responsibilities and job description for the Supervisor, Passenger Services - Full Time - PIT position at Worldwide Flight Services?
About WFS
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?
Job Summary
The Supervisor, Passenger Services oversees airport passenger service functions, ensuring quality, safety, and compliance with company policies. This role includes supervising employees, monitoring performance, and maintaining high customer service standards. Responsibilities may also extend to operations such as weight and balance, cargo, cabin services, and ground equipment.
Responsibilities
- Supervise and coordinate passenger service operations.
- Monitor employee performance and ensure compliance with safety and company policies.
- Train and support staff to uphold service and operational standards.
- Ensure proper identification and security measures are followed.
- Maintain fair and respectful treatment of employees, customers, and vendors.
Minimum Requirements
Preferred Skills
Physical Requirements / Working Conditions
Perks & Benefits
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.
