Project/Account Manager

PROJECT/ACCOUNT MANAGER

This position is responsible for complete product, program and/or project specifics for given customers within the company. These responsibilities will be varied and will include; product and site-specific requirement planning, analysis and interpretation of architectural drawing, shop drawings, product and material specifications, preparation of cost summaries and proposals, program forecasting and product requirement planning, MRP/ERP informational processing, schedule development, implementation, maintenance and communication.

Job Duties:

· Strong understanding of metal, wood and acrylic materials and manufacturing processes.

· Ability to produce specific take-offs from customer-supplied drawings.

· MRP/ERP system understanding to allow for timely process effectiveness.

· Awareness of internal needs to ensure schedules, quality, production and purchasing are on time and expedite when necessary.

· Outstanding communication skills with all customers.

· Ability to effectively communicate, provide clear direction and continuously monitor specific customer quality assurance requirements with the production staff.

· Take leadership role in assignments, is able to work independently with little supervision.

· Customer management skills for project planning, resolving issues, building and maintaining relationships.

· Experience with vendor procurement processes.

· Understanding of product rollouts, site specific requirement planning and accurate inventory control.

· Ability to determine needs and methods to allow for prototype, RFQ and design development requirements.

Candidate must possess the following:

· Minimum of 3 years in a store fixture or display environment

· 2 year’s experience in an ERP/MRP database environment

The Account Manager is the primary contact for assigned and new customer accounts, servicing the customer by maintaining and following construction schedules, providing information as requested, resolving customer concerns, accurately entering all quote and sales information into the ERP system, and working directly with internal departments to coordinate deliveries, installations and quote information.

The ideal candidate will possess or demonstrate the following:

· Customer service focused

· Extreme attention to detail

· Ability to effectively handle multiple projects at the same time

· Excellent verbal and written communication skills

· Microsoft Office experience required

· ERP experience strongly preferred

· Bachelor’s degree or 1-3 years relevant experience or combination preferred

· Takes direction and works in partnership with the Account/Sales Executive.

· Works well with others in Collaboration and Team environment.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Preferred)

Work Location: In person

Application Deadline: 12/02/2021

Salary : $55,000 - $65,000