What are the responsibilities and job description for the Bilingual Call Center Representative (French) position at WOTM - Partners Professional?
Job Description
Job Description
Job Summary :
Join our dynamic team at our client, a leading kitchen and cooking appliance company, as a Bilingual French Speaker Call Center Representative. In this role, you will be the first point of contact for our valued customers, providing exceptional support and guidance on our products. You will assist with inquiries, troubleshoot issues, and facilitate resolutions while ensuring a positive customer experience in both French and English.
Qualifications :
- Fluent in both French and English (spoken and written).
- Previous experience in customer service or call center environment preferred.
- Strong communication and interpersonal skills.
- Ability to handle inquiries and resolve complaints with professionalism.
- Familiarity with kitchen and cooking appliances is a plus.
- Proficient in using computer software and call center technology.
- Excellent problem-solving skills and attention to detail.
Company Description
Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities.
Company Description
Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities.