What are the responsibilities and job description for the Patient Services Representative position at WOTM - Partners Professional?
Job Description
Job Description
Job description
Local, growing Medical office seeks several PSR's. Hours are 8am to 4 : 30pm Mon- Friday. Pay range $19 to $21 per hour.
Job Summary
The Patient Services Representative plays a crucial role in ensuring a positive experience for patients by providing exceptional customer service and support. This position involves managing patient inquiries, scheduling appointments, and maintaining accurate patient records. The ideal candidate will be proficient in various healthcare systems and possess strong communication skills to effectively interact with patients and healthcare providers.
Responsibilities
- Greet patients warmly and assist them with their inquiries in person or over the phone.
- Schedule, confirm, and manage patient appointments using electronic health record systems such as Athenahealth and eClinicalWorks.
- Maintain accurate patient files, including medical histories, care plans, and insurance information.
- Utilize phone systems effectively to handle incoming calls, ensuring proper phone etiquette at all times.
- Assist in the processing of insurance claims and verify patient eligibility for services.
- Collaborate with healthcare providers to ensure seamless communication regarding patient care.
- Stay updated on ICD-10 coding requirements to assist with patient documentation as needed.
- Qualifications
- Previous experience in a healthcare or customer service role is preferred.
- Familiarity with electronic health record systems
- Strong organizational skills with attention to detail for maintaining accurate records.
- Excellent phone etiquette and interpersonal communication skills.
- Ability to work effectively in a fast-paced environment while managing multiple tasks.
- Knowledge of care plans and basic medical terminology is beneficial.
Join our team as a Patient Services Representative and contribute to delivering outstanding care while fostering positive relationships with our patients.
Job Type : Full-time
Pay : $19.00 - $21.00 per hour
Expected hours : 40.00 per week
Benefits :
Schedule :
Work Location : In person
Company Description
Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities.
Company Description
Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities.
Salary : $19 - $21
