What are the responsibilities and job description for the ONSITE Patient Registration Specialist - All Shifts Available position at WPA Healthcare?
If you have been wanting to get into the healthcare field, here's your chance.
We are growing and adding 3 ONSITE Patient Access Reps / Patient Registration Reps in our hospital in Kealakekua, Hawaii. Experience in a hospital registration office is preferred. We may also consider medical front office or physician's practice experience.
Ideal candidate will have excellent customer service skills, stable work history and is computer literate with a great attitude. You will be working the registration desk of the hospital. So, a positive and empathetic attitude is very important.
JOB SUMMARY:
Responsible for duties of the hospital registration department which include but not limited to the following: greeting patients, registration of patients, taking insurance information, taking patient co-pays, obtain complete and accurate patient demographic information. Patient Access representatives must employ the highest level of respect and empathy for all patients as well as all other duties as assigned by the Patient Access Manager.
ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum typing skills of 35 wpm
- Demonstrated working knowledge of PC/CRT/printer
- Knowledge of function and relationships within a hospital environment preferred
- Customer service skills and experience
- Ability to work in a fast paced environment
- Ability to receive and express detailed information through oral and written communications
- Course in Medical Terminology required
- Understanding of Third Party Payor requirements preferred
- Understanding of Compliance standards preferred
- Must be able to perform essential job duties in at least two Patient Access service areas including ED.
- Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors.
- Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.
EDUCATION / EXPERIENCE
High School Diploma or GED required
1-2 years of administrative experience in medical facility, health insurance, or related area preferred.
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Dependent health insurance coverage
- Free parking
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Retirement plan
- Tuition reimbursement
- Vision insurance
Medical Specialty:
- Emergency Medicine
- Hospital Medicine
- Medical-Surgical
- Urgent Care
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Overnight shift
- Rotating weekends
- Weekends as needed
Experience:
- Medical Front Office: 1 year (Preferred)
- Insurance verification: 1 year (Preferred)
- Patient Registration: 1 year (Preferred)
Work Location: In person
Salary : $23 - $26