Demo

Retail Performance Manager

Wren Kitchens
Greenwich, CT Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 5/2/2025
About The Company

At Wren Kitchens we offer affordable luxury kitchens, proudly manufactured in the USA. We are more than just a kitchen manufacturer; we know that the kitchen is the heart of the home, where families gather, meals are shared, and memories are made.

Our unprecedented growth in the USA means that we are actively seeking outstanding individuals to join our sales teams. If you're passionate about making a difference, and thrive in a collaborative environment, then Wren Kitchens is the place for you.

Don't miss out on this opportunity to be part of something extraordinary – join Wren Kitchens and shape your success!

About The Role

Are you a results-driven professional with a passion for retail excellence? As our Retail Performance Manager, you'll be at the forefront of driving success across our stores. You'll analyze key performance indicators (KPIs) and ensure our team hits their targets consistently. If you thrive on continuous improvement and have a strong ability to motivate others to achieve their best, this role is for you. Join us and make a tangible impact on our retail operations!

This is a full time office-based position, working Monday - Friday, you will earn a salary of $80,000 bonus every year.

Key Responsibilities

  • KPI Analysis: Analyze key performance indicators (KPIs) such as lead generations, lead conversion to quote, appointment booking, quote conversion to sales, and cancellations.
  • Performance Management: Relentlessly follow up with underperforming team leaders to ensure they meet the required KPIs and direction to improve performance.
  • Reporting: Prepare detailed reports on KPI performance, identifying areas of underperformance and demand corrective actions.
  • Continuous Improvement: Identify underperformance and give direction and tasks for improvement

About You

Skills & Experience:

  • Previous experience in a performance management role is advantageous but not required.
  • S trong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • High level of integrity and professionalism.
  • Proficiency in performance management software and tools.
  • Ability to be direct and assertive with team members, providing clear and constructive feedback to drive performance improvements.

What Wren Offer

A full time position, with great career progression potential, health, dental and vision, competitive PTO and sick pay, and fully paid training.

Salary : $80,000

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