What are the responsibilities and job description for the Dental Treatment Coordinator position at WRIGHT DENTAL CENTER - UNION PLLC?
Dental Front Desk Associate
As a company we offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Come be a part of a fun, hard working, growing practice!
Requirements:
- Minimum 2 year experience in a Dental office setting; preferably with a high volume of admissions, phone appointments, or other customer service activities.
- Must have experience using various computer programs including Microsoft Office products and Dental Software.
Responsibilities:
- Provide an exceptional patient experience by ensuring that patients are scheduled properly and in a timely fashion.
- Work in conjunction with the Dental Office Manager to manage day-to-day operations of the front office.
- Prepare, maintain and monitor schedule for multiple providers.
- Schedule patients for efficient use of doctor and staff time.
- Confirm appointments according to protocol and patient preferences.
- Fill cancelled/rescheduled appointments assuring schedule is full and check the daily schedule for accuracy.
- Understand dental procedures and dental terminology for proper scheduling and treatment coordinating.
- Present and explain treatment plans.
- Assist the patient with establishing a plan for scheduling and prioritizing their treatment plan.
- Coordinate daily schedule with patient treatment needs and available treatment times.
- Verify dental insurance information.
- Understand insurance benefits to effectively educate patients on their dental benefits and communicate with business department.
- Perform preauthorization's as needed and patient follow-up.
- Scan patient forms into dental software and manage document center.
- Obtains necessary financial, and/or medical updates along with HIPAA forms.
- Greet and check patients in and out before and after treatment.
- Answer incoming calls to include: new patient calls, emergencies, requesting records, and follow up.
- Work closely with clinical staff and other front office staff to assure smooth flow of patient care.
- Perform general front office duties and other duties as required.
- Perform clinical dental assistant duties as requested.
- Performs other duties as assigned.
Benefits:
- PTO accrual
- 401k with company match
- Company sponsored ongoing training and certification opportunities.
- Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
Job Type: Full-time
Pay: $26.00-28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- No weekends
- Monday-Friday
Work setting:
- In-person
Work Location: In person
Salary : $26 - $28