Pension Outsourcing Benefits Associate

Explore this exciting opportunity with one of the leaders in the defined benefit outsourcing business!

In your role as a Pension Associate in our Pension Outsourcing team, you will perform a wide variety of recurring defined benefit plan administration services for clients, contribute to special projects, and provide ad hoc client support services. You will serve as the day-to-day project manager for specific work streams, contributing to client management and special projects, while also mentoring less experienced associates.

The Role

As a Pension Associate, you will be making a valuable contribution every day to our high-profile client organizations.

As a Pension Associate you will:

• Prepare moderately complex benefit calculations and trust instructions
• Identify and resolve data issues as they arise
• Perform technical review for pension calculations, correspondence and payment entry/trust instructions
• Interpret and draft moderately complex administration procedures and documentation
• Respond to and resolve more complex plan provision questions and issues raised by less experienced Analysts
• Reconcile trustee payments and review payment entry in pension system and/or trustee system
• Review work product: benefit packages, data and system updates, calculator output and updates
• Create internal administration processes for clients if one does not exist
• Follow and update documentation materials as directed
• Employ Willis Towers Watson’s Professional Excellence tools and concepts to ensure efficient and quality output/service delivery
• Adhere to plan documents and government regulations in administering plans
• Manage and coach team to ensure progress against established budgets, improve efficiency, and meet timelines and quality standards
• Serve as primary, daily contact to clients on delivery of services and raise issues as appropriate
• Deliver on projects to meet or exceed client expectations
• Develop, train and provide feedback to team members

• Bachelor’s degree or prior benefits administration experience required
• 3 – 7 years of defined benefit plan administration and manual calculation experience
• Strong knowledge of the fundamentals of defined benefit plan design
• Excellent analytical and problem-solving skills
• Solid expertise in Microsoft Excel and Word (i.e. pivot tables and lookup functions)
• Exceptional attention to detail
• Professional, client-focused approach to colleagues and assignments
• Seeks out experiences that may change perspective or provide an opportunity to learn new things
• Strong oral and written communication skills
• Ability to organize, set priorities, work independently and complete multiple projects within established deadlines

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $57,000.00 to $70,000.00 USD per year.

This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).

The position allows for flexible working:

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

Equal Opportunity Employer/Vet/Disability