What are the responsibilities and job description for the Sales Development Representative (SDR) - Americas position at WunderGraph, Inc.?
WunderGraph is growing fast, and we're on a mission to redefine how companies leverage GraphQL Federation at scale. Our North Star is to enable collaboration across small and large organizations, leveraging APIs as the backbone of growing the business.
To accelerate our growth, we need a Technical Sales Development Representative (SDR) to assist in driving new opportunities and supporting our sales and customer success efforts. This is a foundational hire for our sales team, and you'll play a critical role in helping us refine our sales processes and book calls with the right leads.
If you're a self-starter with a hustle mindset, with experience in tech (preferably developer tooling and SaaS), and a passion for building sales pipelines, we want to hear from you!
About the Role
As a Technical SDR at WunderGraph, you'll focus on driving new business opportunities by identifying prospects and decision makers, booking calls and managing our outreach processes. You'll work closely with CEO and CCO to ensure a seamless sales experience, assist in documenting and updating our CRM (Salesforce), and leverage intent-based tools to identify and reach our Ideal Customer Profile (ICP).
What you will be in charge of
Supporting our team by booking calls with potential customers
Managing and documenting sales processes in Salesforce, ensuring everything is up-to-date
Using tools like Koala to identify and track leads, follow up, and convert opportunities into booked calls
Creating and managing lead lists based on our Ideal Customer Profile (ICP) and market research
Cold emailing, leveraging intent-based tools, and reaching out to leads through targeted outreach
Scheduling and organizing events and meetings, while keeping Salesforce organized and comprehensive
Assisting in building out the foundation for our sales team and contributing to refining our sales processes
Collaborating with the team to explore new sales tools and strategies to improve our outreach efforts
What you bring to the table
Min. 3 years of experience in an SDR or B2B sales development role, preferably at a SaaS or developer tools vendor
Proven track record of successfully identifying opportunities and creating leads with large companies / enterprises
Strong organizational skills and experience in working with CRM tools like Salesforce
Ability to work under pressure towards ambitious (but not impossible) goals, monitoring and documenting your impact by KPIs
A hustle mindset, with a passion for chasing down leads and driving smart outreach efforts
Used to and successful when working under pressure towards ambitious goals and KPI
Experience with cold emailing, intent-based outreach, and pipeline building
Strong written and verbal communication skills in English, eloquent and great negotiating skills
Ability to work independently, prioritize tasks, and thrive in a fast-paced, dynamic environment
You are located in or close to the US time zones (Pacific / Eastern) because these are the time zones you need to cover
Bonus: Familiarity with tools like Koala, Salesforce, ActiveCampaign, or similar platforms
Bonus: Some familiarity with programming and technical concepts
What Success Looks Like
We have a steady pipeline of calls booked with high-quality leads (i.e. real buying intent) that are likely to convert to enterprise customers
Our Salesforce is clean, organized, and up-to-date with all sales and outreach activities
New opportunities are consistently being generated through cold outreach and intent-based targeting
The foundation for a scalable sales process is in place, with you playing a pivotal role in its creation
Professionalism on every level, from outreach to communication to handling the results
A collaborative, proactive, and hustle-driven approach to building WunderGraph's sales team
Why WunderGraph?
Work from wherever you thrive—we’re fully remote and globally distributed. If you're in Miami, come work with us in person! We also provide co-working space options worldwide if needed.
Pick your preferred work hardware
We focus on getting stuff done, and on having fun whilst doing so: work hard, play hard!
You can make a real difference and find lots of opportunities to grow together with us
Discretionary PTO: take the time you need to recharge
Competitive compensation
Depending on location, we offer healthcare benefits according to local standards
Team retreats across the globe
Note: This is a full-time, hybrid position based in Miami, Florida, with 3 days in the office and 2 days working remotely. The role focuses on the North American market.
The Process
We respect your time and interest in WunderGraph. This is why we're aiming to make the process as fast as possible. Here's what you can expect:
30 min intro call with Alex from our People team
30 min call with our CCO. Following this, you will receive a take home assignment (1 - 2h effort) regarding a Sales topic which you'll then present to the founders.
Complete the assignment and review together with our Founders
Culture fit call with team members
Offer
Our process also includes reference and background checks. We aim to respond or provide feedback in 2 or 3 days between each stage of the process. We're usually hiring through Deel as our Employer of Record, except for Germany or Florida where we're hiring directly.
WunderGraph is an equal opportunity workplace; we welcome people from all backgrounds. To keep up with us, follow us on LinkedIn or GitHub.
We're looking forward to your application so we can grow together!