What are the responsibilities and job description for the Delivery Driver-Class B- Idaho Falls, ID position at Wurth Group of North America Inc.?
Come work for an exciting and growing company here at Wurth Louis and Company. Based out of Brea, California, we have operations in AR, AZ, CA, CO, ID, LA, NV, OK, OR, TX, WA, & UT. Our focus is to attract and retain competent employees as a part of our growth strategy. Our core business deals with connecting and assembly technology such as screws, screw accessories and anchors to tools, chemical-technical products, personal protection equipment and much more.
Driver II
SUMMARY:
The delivery driver will work with other members of the distribution team to increase company profitability and customer satisfaction by delivering complete, accurate and on-time deliveries to the company’s customers. The driver will represent the company in a highly professional, safe and cost-effective manner that complies with DOT and other applicable regulations.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Prepare truck for operation by assisting in and overseeing the loading of trucks, securing of items and verifying the accuracy of shipping papers
- Inspect truck tires, lights, brakes, fluids, etc. to ensure safe and cost-effective performance with preventive maintenance in mind
- Deliver orders via the most effective route to ensure complete orders are delivered according to established time frames and customers’ needs
- Maintain communication with company during deliveries to ensure any updated instructions are received
- Document delivery, accuracy and receipt of orders by the customer according to company directives and report any discrepancies to company
- Increase customer satisfaction by collecting information, feedback on service and resolving complaints per company policy; communicate information back to company
- Inform customers of new products and services that can increase customer satisfaction and sales
- Maintain and monitor truck maintenance and driving record requirements, and maintain required documents for safety, security and quality processes
- Update job knowledge
- Safely operate forklifts and other warehouse equipment as required
- Maintain a safe driving record free of violations
- Perform occasional warehouse and counter duties
- Maintain proficiency in computerized systems and other technologies as required
- Follow company policies and procedures
- Perform other duties as assigned
QUALIFICATIONS
- Delivers superior customer service
- Able to read a map and accurately plan a route
- Accuracy and attention to detail
- Professional demeanor
- Able to handle difficult customers with diplomacy and tact
- Capable of following written instructions and documented procedures
- Recognizes and understands product numbers and alpha/numeric codes
- Working knowledge of Department of Transportation (DOT) rules and regulations
- Effective listening, verbal and written communication skills
- Operates forklifts in compliance with Occupational Safety & Health Administration (OSHA) requirements
- Lift/carry/maneuver heavy material or equipment (up to 75lbs)
- Pass a drug screen and background check
- Valid driver’s license and clean driving record
Education and/or Experience
High school diploma/GED preferred
Minimum 3-5 years in similar position preferred
Commercial Driver License Class B preferred
Physical Requirements:
This work requires the following physical activities: climbing, bending, stooping, kneeling, twisting, reaching, sitting, standing, walking, lifting up to 75 lbs. of material, finger dexterity for activities such as data entry and calculator use, grasping, repetitive motions, speaking, hearing, visual acuity, and mobility between locations. Use of both hands is required. This is a safety sensitive position.
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