What are the responsibilities and job description for the Remote Call Center Manager position at WUZZUF?
If you are ‘too good’ to get on the phones yourself, this job is not for you. You will be a manager but will be expected to make calls to create and test scripts and targeting.
- Stable high speed internet
- Dedicated home office / work space to call from
- Appetite to work US business hours
- Proven experience as call center manager or similar position
- Experience in customer service is required
- Experience hiring and training callers
- Proficient in d call center equipment / software programs
- Outstanding communication and interpersonal skills
- Excellent organizational and leadership skills with a problem-solving ability
- Positive and patient
- High school diploma or equivalent; Higher degree in a relevant discipline will be appreciated