What are the responsibilities and job description for the File Opener (Title Insurance) position at WWLT-NY, LLC?
Job Overview
WWLT-NY is seeking a dedicated and detail-oriented File Opener to join our team. The ideal candidate will play a crucial role in ensuring smooth operations by receiving all new orders, opening the transaction, and notifying the appropriate parties of the order and next steps needed. This position is perfect for individuals with strong organizational skills and a passion for delivering excellent service.
Responsibilities
- Receive all new order requests and ensure appropriate documentation is presented.
- Follow up on any necessary documentation not provided to open the transaction.
- Open the transaction in SoftPro.
- Order necessary searches, where applicable, including title search, tax search, patriot search, pacer search, etc.
- Contact Surveyors to obtain survey quotes on refinance and purchase transactions.
- Obtain quotes on Zoning reports on refinance and purchase transactions.
- Prepare invoices on refinance and purchase transactions.
- Notify ordering party of receipt of order and next steps.
- Assign the file to the appropriate party for searching and examination.
- Complete all appropriate tasks in SoftPro.
- Forward or escalate any trailing requests to requirements provided after the file is opened.
Requirements
- High school diploma, required.
- 2 years experience in the title insurance industry or in an administrative role.
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Proficiency in Microsoft Office/Teams.
- Experience in customer support or personal assistant roles is a plus.
- Excellent communication skills, both verbal and written, to interact effectively with clients and team members.
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Work Location: Hybrid remote in Feasterville-Trevose, PA 19053
Salary : $40,000