What are the responsibilities and job description for the Director, US Co-Brand Cards position at Wyndham Hotels & Resorts?
By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!
The RoleThe Director, U.S. Co-Brand Cards will be joining an exciting and growing team at Wyndham Hotels & Resorts, charged with growing and optimizing the U.S. credit card program. In this role, the candidate will drive program growth through new features and benefits, lead program reporting/analytics, and establish go-forward operational and financial processes to ensure excellence. This is a unique opportunity to work on one of the most impactful initiatives and partnerships at Wyndham Hotels & Resorts.
What you'll do- Manage the development and implementation of new card features and benefits to drive long-term card program growth. This includes opportunity identification, impact assessment, liaising with technical teams, and overall project management.
- Lead credit card program reporting and analytics through optimizing/automating existing reporting, identifying gaps, and establishing new reporting tools/processes.
- Manage various internal audit requirements and controls, serving as strategic liaison across key stakeholder teams across finance, accounting, internal audit, and external partners.
- Drive process improvements to improve program effectiveness and reduce errors. This includes streamlining the collection and management of merchant category codes.
- Support the overall management of high-profile and dynamic partnerships with bank issuers, payment networks, and strategic partners.
- Partner across the co-brand team and marketing organization on various marketing initiatives.
- Proven track record for meeting and exceeding revenue targets
- Strong analytic capabilities
- Highly motivated and results oriented
- A strategic thinker who can work quickly and execute independently
- Deep curiosity, excellent listening skills, and the ability to get things done in a collaborative environment.
- Appetite and enthusiasm to work as part of a team that is not afraid of getting their hands dirty and supporting each other.
- Collaborative and curious mindset, open to exploring new ways of doing things.
- Experience working in a fast-paced, dynamic environment and using data to drive decision-making.
- A passion for Wyndham Hotels & Resorts, our brands, and our mission.
- Bachelor’s degree required; MBA preferred
- 5 years in project management