Salesforce Administrator

Description:

First Review: March 31st, 2025

Application Deadline: Open Until Filled

Salary: $47,480 - $66,612, DOE

BEST TRAINING. BEST EXPERIENCE. BEST OUTCOMES.
WyoTech is seeking a highly skilled Salesforce Administrator to join our team! This role is responsible for administering Salesforce and supporting related platforms, ensuring optimal functionality, and driving system improvements. The ideal candidate will be detail-oriented, highly organized, and eager to provide technical expertise and training across the organization.

Duties and Responsibilities:

• Administer Salesforce and support all Salesforce related platforms for electronic documents, forms, SMS, etc.
• Coordinate and facilitate training of users and grow the skill set across the organization
• Conduct onboarding duties for new staff (territory updates, lead assignments, high school assignments, SMS setup, DocuSign setup, etc.)
• Creation and management of DocuSign templates and required action buttons, automations, etc.; escalating and managing support issues with DocuSign
• Support and troubleshoot all functional areas of Salesforce including escalation of issues to Anthology and WyoTech support services
• Support and troubleshooting of SMS applications including setting up and inactivating gateways, creating templates, escalating and managing support issues with provider, and overall optimization of the application
• Work closely with stakeholders to proactively identify, drive, and build improvements, enhancements, and system customization that solve critical business needs

Requirements:

Associated Knowledge, Skills, Abilities & Experience

• Excellent communication skills with the ability to communicate technical insights to a variety of audiences
• Advanced ability to work independently
• Ability to effectively handle confidential information
• Ability to adapt to changing work requirements and priorities
• Organizational skills to manage multiple tasks and projects
• Experienced in hands-on design, prototyping, development, configurations, testing and other implementation activities
• Excellent troubleshooting skills with the ability to analyze and resolve difficult problems quickly
• Willingness and passion for learning new technologies

Minimum Requirement (A combination of the following experience and training, or the equivalent of, would be qualifying):

• Two years of related work experience or a combination of education and/or work experience equal to four years
• Salesforce Administrator certification (or willingness to obtain within first year of employment)

Why WyoTech:

• Work with students to make a difference in their lives
• Work with a great company that supports not only their staff but the community as well
• Team building
• Tuition reimbursement
• Competitive benefit package
• PTO and paid holidays
• 401K
• Health insurance - vision and dental included
• Life and short-term disability

The Laramie community has the small-town charm with big city events. If you love the outdoors our community is only a 30-minute drive from multiple mountains. Whether you are looking to go snowmobiling or fishing in the Snowy Range or mountain climbing and biking at Vedauwoo National Forest. Laramie does not disappoint in our outdoor activities. We are only a short drive from the Wyoming capitol or Colorado if you are looking to get your big city fix. Laramie cares about its community and is why many residents call it "Laradise". To check out more click here. Applicants who are offered an appointment are required to pass a comprehensive background investigation and driver license check.