What are the responsibilities and job description for the Lead Medical Customer Service Representative position at X-Ray Associates of New Mexico?
Join an Exceptional Organization with more than 70 years in the New Mexico Medical Community. Our employees are the internal strength of our company and provide the knowledge, skills, experience and dedication that make X-Ray Associates an employer of choice in the healthcare community.
A Lead Customer Service Representative is needed at X-Ray Associates of New Mexico to provide guidance to Customer Service Representative Personnel to ensure patient scheduling, reception, billing and information services are correct. Create weekly work schedules for department. Create weekly lunch schedules for department. Perform back-up duties for Manager when absent
Shift: Monday - Friday, 7am-4pm
Skills/ Requirements
- Must have a H.S. Diploma or G.E.D.
- Must have five years experience in medical office position with increasing responsibilities, preferably within a call center.
- Two years of lead/supervisory experience preferred; 6 months of lead/supervisory experience required.
- Must have the ability to use MS Windows Operating System.
- Must be certified in Cardiopulmonary Resuscitation (CPR).
We offer an outstanding benefits package, including Four weeks of Paid Time Off, plus 7-8 additional Holidays per year. Medical, Dental, Vision, Life, LTD insurance benefits. Paid CEU’s. Cash Balance Plan plus 401k with employer contribution up to 6.625% of annual salary. NO Call, NO Holidays!
X-Ray Associates is an EOE employer.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
