What are the responsibilities and job description for the Account Manager position at X4 Engineering?
Job Summary : Build and maintain strong, long-term relationships with key senior-level decision-makers in assigned accounts, including strategic customers. Identify, develop, and close new sales opportunities. Increase revenue by raising the profile of the organization’s products and services. Conduct regular meetings with customer management to understand their needs and link them to organizational strategies.
Company Overview : A leading Mechanical Construction and Facility Services company, offering engineering, construction, operations, and maintenance services. With over 70 years of innovation, the company serves a diverse range of industries, including healthcare, hospitality, education, and industrial sectors. Employee-owned, the organization is recognized for its strong workplace culture.
Essential Duties :
- Schedule and conduct visits with new and existing customers.
- Provide support by managing contracts, quotes, and follow-ups.
- Maintain customer activity in CRM and participate in contract reviews.
- Promote service products at client events and maintain customer activity in CRM.
- Estimate and collaborate on Building Automation projects and service agreements.
- Build relationships internally and externally to drive customer satisfaction.
- Handle billing issues and ensure compliance with contracts.
- Develop strategic plans with customers to foster growth.
- Leverage market knowledge to proactively identify sales opportunities.
Minimum Requirements :
If this role is for you, please apply and we can set up a call to discuss.
