Retail Associate - Year Round

Overview

We’re excited to hire and welcome team members to our national park locations! Xanterra Travel Collection® is a private company that provides concession services within national parks. All services operated by Xanterra, including lodging, dining, retail, and tour operations, are currently open and continue to operate as planned for the 2025 summer season. Any potential government layoffs within the National Park Service do not impact our positions or job offers.

Join out Retail team at the Grand Canyon Railway and Hotel!

Why the Retail department ?

All aboard for an exciting opportunity at our train-themed retail gift shop! If you’re passionate about unique gifts, fun railroad history, and creating memorable experiences for visitors, we want you on our team. Help bring a little bit of nostalgia and adventure to our shop while working in a lively, trackside atmosphere. Choo-choo, your next great job is just a whistle away!

Job Summary:

The Retail Associate provide efficient check-out service to Grand Canyon Railway Retail guests while maintaining superior guest service standards.

The Details:

Position Type: Full-time

Pay: $17.60 an hour

Life at the Grand Canyon Railway:

• No employee housing available
• Meet people of all ages from all over the country and world!
  
  

Benefits and Perks:

• Free gym and pool access
• Free train tickets
• Free entry to Bearizona
• Exclusive retail and dining discounts at GCR and other Xanterra properties
• The adventure of a lifetime!
  
  

Responsibilities

• Fully understand and support Xanterra's Mission Statement and Core Values.
• Professionally and courteously handles the sale of retail purchases in the gift shop.
• Demonstrates product and park knowledge while providing information to guests and vendors.
• Performs cashiering duties properly, recording the sales in the register accurately and following correct accounting procedures.
• Maintains proper sales records and night reports in compliance with accounting policies.
• Assists whenever necessary in keeping the sales floor and stock room clean and organized, including sweeping, vacuuming, dusting, polishing, scrubbing, mopping, and trash removal.
• Keeps merchandise stocked and organized on the shelves.
• Maintains a well-groomed, clean, and neat appearance and exceptional attendance.
• Works productively under minimum supervision.
• Carry out the assignments given by the store manager.
• As directed ensure housekeeping is being attended to in the store, as well as stocking, folding, and display maintenance.
• Work in all areas of retail including depot, Fred Harvey, warehouse, fudge, and coffee shop.
• Assist in inventory and daily product distributions from the Warehouse.
• Other duties as assigned.
  
  

Qualifications

Minimum Requirements:

• Customer service experience
• Experience with Cash handling.
• Must be at least 19 years of age to comply with Grand Canyon Railway Liquor sales policy
• Previous retail experience is a plus.
• Previous experience with POS systems is a plus.
• Working knowledge of Microsoft programs and software is a plus.
  
  

Physical Requirements:

While performing the duties of this job, the employee is:

• Constantly listening, hearing, seeing, standing, walking, using eye/hand coordination, handling, reaching outward and using wrist motion.
• Reaching above shoulder, bending, lift or carry up to 20 lbs.
• Occasionally sit, climb, crawl, squat or kneel, lift/carry and push or pull up to 50lbs.
• Will be required to stand long periods of time and to occasionally walk up flights of stairs.
  
  

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.