What are the responsibilities and job description for the Operations Coordinator position at XBoat?
About XBoat
XBoat is revolutionizing rowing by creating the world's most advanced performance feedback and optimization tools. To date, we’ve analyzed over 20 billion data points from athletes around the globe and supported multiple Olympians on their journey to the 2024 Paris Games. As an early-stage company, we offer the unique opportunity to shape our growth, culture, and impact on the sport of rowing.
The Opportunity
We’re seeking a dynamic Operations Coordinator who will play a critical role in scaling our operations, cultivating customer relationships, solving problems, and bringing XBoat’s cutting-edge technology to the rowing community.
Key Responsibilities
- Customer Engagement : Create and maintain strong customer relationships by delivering product demos, managing orders, facilitating onboarding, providing virtual and field support, and overseeing communication channels (email, social media, etc.).
- Business Operations : Develop and manage internal processes and systems to support scalable growth, including supply chain management, inventory control, order fulfillment, sales and support procedures, and coordination with suppliers and partners.
- Cross-Functional Problem-Solving : Collaborate with internal and external parties to address challenges quickly and effectively, ensuring smooth operations in a fast moving startup environment.
Qualifications
Our Values
How to Apply
Please send your CV and a cover letter to contact@xboat.com with the subject line “Operations Coordinator.” We look forward to hearing from you!
