What are the responsibilities and job description for the Operations Agent Air position at Xchange Logistics Corporation?
Benefits : 401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Xchange Logistics Corporation is a growing freight forwarding company that provides an array of transportation and logistics solutions to customers worldwide. Our HQ is based in West Covina, California.
Working Hours : Monday- Friday 8 : 30 AM - 5 : 30 PM This position requires you to work on-site.
We are looking for an Operations Agent who will handle both air import and air export activities to ensure smooth and timely movement of cargo.
Job Responsibilities Include but are not limited to :
Planning, booking and routing shipments
Preparing, handling, and processing documentation
Tracking and tracing cargo
Ensuring compliance with all air travel regulations
Working with customs
Negotiating rates
Providing updates and customer service
Ensuring accurate and timely client billing
Communicating with customers, vendors, shippers, and other partners to ensure smooth transport
