What are the responsibilities and job description for the Program Manager 3, Program Management position at Xfinity?
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24 / 7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.
Find out if this opportunity is a good fit by reading all of the information that follows below.
Job Summary
Responsible for utilizing solid program management skills and knowledge to lead medium-to-smaller and / or less complex programs. Usually determines own work priorities. Acts as a resource for colleagues with less experience. Coordinates with the Product teams to ensure successful launch of programs and products across Enterprise and SMB. Builds Operations process flows to detail handoffs between stakeholder groups.
Core Responsibilities
- Understands the scope of programs as defined by the business requirements and budget process. Participates in key planning milestones and acts as a guide for the core program team from initiation through execution and completion.
- Works to identify and obtain participation from required cross-functional core team members, including matrixed project managers, with guidance from Strategic Business Initiative or senior staff.
- Creates program plans and maintains program record. Works with the core team to identify and schedule all the work required to fulfill program scope, including identification and management of critical path.
- Acts as liaison between Product and Operations teams to launch new programs.
- Deliver scalable processes, that drive efficiency, on time and based on commitments made to stakeholder teams across channels.
- Drive automation and tools efficiencies where possible : Consider opportunities for systems impacts and / or automation opportunities on projects.
- Consistently execute on deliverables within the operating model & consistently use and maintain team project plans and artifacts for all projects.
- Assists in the development and implementation of key goals, objectives and success criteria for the program. Ensures proper documentation.
- Supports the budget and resource forecasting exercise.
- Identifies and analyzes risks and issues.
- Tracks and manages the program schedule and task details included in the program plan. Analyzes the actual performance against the plan and makes adjustments consistent with plan objectives. Works with Strategic Business Initiative to assist in action item resolution and track completion. Ensures program milestones are accomplished and ensures overall timelines are met. Documents all major plan changes in scope, approach and date delivery.
- Communicates updates on major milestones and keeps all stakeholders informed of progress and issues. Manages proposed changes to program parameters and works with Enterprise Program Management and Program Managers to ensure appropriate processes and communications are followed.
- Monitors and ensures quality of program deliverables. Works with core team and key field resources to develop and monitor deployment schedule, strategies and tools to support the implementation of programs in the field through trials and controlled customer deployments.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to :
Disclaimer :
Skills
Budgeting, Planning Ability, Program Management, Strategic Objectives
Compensation
This job can be performed in Colorado and Illinois with a Pay Range of $80,370.46 - $126,296.44. Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
Bachelor's Degree. While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relative Work Experience
5-7 Years. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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Salary : $80,370 - $126,296