What are the responsibilities and job description for the Intake Specialist position at XL Pro Staffing and Consulting Group?
XL Pro Staffing and Consulting is NOW HIRING for an Intake Specialist!!!
Compensation: $18.00 Hourly
Schedule: Monday - Friday Full-Time
Location: Richardson, Texas
Job Description:
As an Intake Specialist, you will be the first point of contact for prospective clients, ensuring they have a positive and efficient experience with our firm. You will assist the intake department by managing initial client interactions, gathering relevant information, and coordinating with other departments as needed. This is an excellent opportunity for someone with strong communication skills and a keen attention to detail.
Position Requirements:
- Serve as the primary point of contact for potential clients, answering calls, emails, and inquiries.
- Collect and document relevant client information for initial consultations and case evaluations.
- Assist in scheduling appointments, coordinating with attorneys and staff across various departments.
- Maintain and update client records in the firm’s case management system.
- Evaluate and prioritize intake cases based on urgency and potential client needs.
- Provide general administrative support to the intake department as necessary.
- Ensure that all intake processes comply with firm policies and legal requirements.
- Follow up with clients as needed to gather additional information or confirm appointments.
Qualifications:
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
- 1-2 years of experience in a legal or customer service environment preferred.
- Excellent communication and interpersonal skills.
- Strong attention to detail and the ability to manage multiple tasks simultaneously.
- Ability to maintain confidentiality and work with sensitive information.
- Proficient in Microsoft Office Suite and legal case management software (experience with Clio, MyCase, or similar is a plus).
- Bilingual (Spanish/English) is a plus, but not required.
Company Hiring Requirements:
- E-Verify
- Drug Test
- 7 Background Year Background Check
Benefits:
- Health
- Dental
- Vision
- 401K
If you are interested in this position, please send resume to Haseeb@xlpro.com or apply on this job posting.
Salary : $18
