What are the responsibilities and job description for the Helpdesk Service Desk / Asset Management Specialist position at XLA?
XLA is seeking a Helpdesk Service Desk / Asset Management Specialist for a client located in Lorton, VA. In addition to the duties of the Service Desk Specialist this position will establish and maintain electronic surveillance inventories.
Inventory Service Desk Specialist duties shall include :
- SAMS Sentry Consumable modules
- Gain an understanding of the SAMS consumable modules, become backup POC for internal warehouse inventory.
- Work with SAMS helpdesk to enter in all makes and models for all consumable, non-inventoried items to include supplies.
- Establish and maintain an inventory of all items on Technical Operations Center (TOC) warehouse racks.
- Work with individual sections to assist with local consumable inventories within the prospective areas.
- Establish a base line inventory for all TOC supplies.
- Work with SAMS Sentry development team and program managers for continued system improvements.
- Annual surveillance inventory assistance; field verification and final dispositions.
- Assist field offices with surveillance inventory corrections and user support when needed.
- Transfers within SAMS Sentry, in and outbound. Verification of transfers acceptance, investigate resolutions when issues with transfers occur.
- Assist with transfers when needed.
- Work with individual sections to assist with local barcoded surveillance inventories within the prospective areas.
Other duties may include :
Requirements
Education
Security Clearance :
