What are the responsibilities and job description for the Intermodal/Drayage CSR/Dispatch position at XLR8 Delivery Inc.?
Company Description
At XLR8 Delivery Inc., we aim to provide the highest level of transportation services with safe and timely deliveries, fair pricing, and a safe work environment for our drivers. We prioritize integrity, fairness, and honesty in all our interactions with customers and business partners.
Role Description
This is a full-time on-site role in Houston, TX for an Intermodal/Drayage CSR/Dispatch. The role involves handling day-to-day tasks related to customer service, dispatching, and ensuring smooth operations of intermodal and drayage services.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience skills
- Strong customer service orientation
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize effectively
- Experience in logistics or transportation industry is a plus
- Knowledge of intermodal and drayage operations is beneficial