Senior Product Manager

Company Description

At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours. We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments. We are unified by our purpose of helping people to succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products.

Job Description

We are looking for a Senior Product Manager to join our team Xplor Growth. Xplor Growth provides end-to-end customer engagement tools and marketing automation solutions that businesses use to acquire, retain, and engage their customers more effectively. We are a core service and our primary customer is the other products within Xplor that utilize our CRM products. 

In this role, you will own key product initiatives, define and execute a strategic roadmap that enhances our customers’ ability to manage their business growth. You’ll collaborate with cross-functional teams—including Engineering, Design, Sales, and Customer Support—to drive innovation and ensure seamless product delivery.

Job Responsibilities

• Own the planning, vision, and implementation of features within Xplor Growth, ensuring alignment with overall business objectives.

• Develop a deep understanding of our customers - internal pruduct teams - by engaging directly with them to uncover pain points and identify opportunities.

• Define and maintain a product roadmap, balancing long-term strategic investments, short-term wins, and technical debt.

• Partner with Engineering, Design, and Data teams to build and deliver high-quality, scalable solutions.

• Conduct competitive analysis and market research to stay ahead of industry trends and evolving customer needs.

• Lead cross-functional initiatives that enhance our CRM, marketing automation, and customer engagement capabilities.

• Establish key success metrics for product initiatives and track their impact on business goals.

• Collaborate with Sales, Marketing, and Customer Support teams to gather feedback and ensure smooth product adoption.

• Guide the agile development process, including backlog management, sprint planning, and product refinement.

• Identify and mitigate risks, ensuring that product launches are successful and deliver value to customers.

The average base salary pay range for this position is $120,000 to $165,000. May be considered for a discretionary bonus

Qualifications

Qualifications

• 5 years of product management experience, preferably in SaaS or marketing automation tools.

• Experience building CRM, marketing automation, or customer engagement products is preferred.

• Proven ability to own a product roadmap and drive execution from ideation through launch.

• Strong analytical skills to identify patterns in customer feedback, user behavior, and market trends.

• Ability to work cross-functionally with Engineering, Design, Sales, and Customer Support teams.

• Strong understanding of agile methodologies and experience leading agile teams.

• Excellent communication skills, with the ability to present and advocate for product decisions.

Additional Information

Our four core values guide us from how we hire and recognize our team members to how we interact with our customers day to day: Make life simple Build for people Move with purpose Create lasting communities. If these values sound like you, and describe people you want to work with, you will thrive at Xplor. As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed. Some of our perks and benefits are: 

· 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer · #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community · Unlimited access to LinkedIn Learning, plus regular career and growth conversations with your leader, as part of Xplor GPS · Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program · Access to free mental health support · Flexible working arrangements

More about us 

We're the first global platform combining SaaS with embedded payments, and tools to help businesses grow and succeed. We offer software solutions in fast-growing ‘everyday life’ verticals: Education, Fitness & Wellbeing, Field Services and Personal Services – and a global, cloud-based payments processing platform. Xplor Technologies serves over 106,000 customers that processed over $37 billion in payments, operating across 20 markets in 2023.

Good to know

To be considered for employment, you must be legally authorized to work in the location (country) you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time. 

We kindly ask you to apply through our careers portal or external job boards only. Please don't send your application via email.

To learn more about us and our products, please visit www.xplortechnologies.com/careers. 

We also invite you to check out our Candidate FAQs for more information about our recruitment process www.xplortechnologies.com/recruitment-faqs.

EEO and Artificial Intelligence

Please note that we do not exclusively rely on artificial intelligence (AI) when making hiring, promotion or any other employment decisions. We don’t have any AI tools in place that are capable of making these kinds of hiring decisions for us.

Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. Applications are encouraged from all sectors of the community. All Information will be kept confidential according to EEO guidelines. 

Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Xplor will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us via [email protected]. 

We make it a priority to respond to each person who applies.

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