What are the responsibilities and job description for the Customer Service Associate / Cashier position at Xpress Burgers?
Job Overview
We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while handling transactions efficiently. Your ability to engage with customers and assist them with their needs will play a vital role in creating a positive shopping experience.
Responsibilities
- Greet customers warmly and assist them with inquiries regarding products and services.
- Operate cash registers and handle cash transactions accurately, ensuring proper cash handling procedures are followed.
- Process customer purchases efficiently using POS systems while maintaining attention to detail.
- Perform basic math calculations to ensure accurate pricing and change is given.
- Engage in upselling techniques to enhance customer satisfaction and increase sales.
- Conduct product demonstrations when necessary to educate customers about new items or promotions.
- Maintain cleanliness and organization of the checkout area and surrounding displays.
- Address customer complaints or concerns promptly and professionally, ensuring a positive resolution.
- Uphold phone etiquette when answering customer inquiries over the phone.
Qualifications
- Previous experience in a retail environment, preferably in a grocery store setting.
- Strong understanding of retail math and basic math skills for accurate transaction processing.
- Proficient in cash register operation and cash handling procedures.
- Excellent customer service skills with the ability to engage effectively with diverse customers.
- Familiarity with POS systems is highly desirable.
- Ability to perform product demos and effectively communicate product benefits to customers.
- Strong phone etiquette skills for handling customer calls professionally.
- A positive attitude, reliability, and a willingness to learn are essential for success in this role.
Join our team today and become an integral part of delivering outstanding service to our valued customers!
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Expected hours: 36 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- 10 hour shift
- 8 hour shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $12 - $14