What are the responsibilities and job description for the Front Desk Receptionist position at Xpress Urgent Care?
Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. This pivotal role serves as the first point of contact for our clients and visitors, ensuring a welcoming atmosphere while managing various administrative tasks. The ideal candidate will possess strong customer service skills, excellent organizational abilities, and a proactive approach to office management.
Responsibilities
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage incoming calls, emails, and inquiries, directing them to the appropriate personnel.
- Schedule appointments and maintain an organized calendar for staff members.
- Perform data entry tasks accurately, including patient information and appointment records.
- Maintain the front desk area, ensuring it is tidy and presentable at all times.
- Assist with billing inquiries and provide support to the dental team as needed.
- Handle office supplies inventory and place orders when necessary.
- Ensure compliance with office policies and procedures while maintaining confidentiality of sensitive information.
Requirements
- Proven experience in a customer service role; prior experience as a medical receptionist is a plus.
- Strong time management skills with the ability to prioritize tasks effectively.
- Excellent organizational skills with attention to detail.
- Proficiency in computer literacy, including familiarity with office management software.
- Ability to type efficiently and accurately.
- Bilingual candidates are encouraged to apply, as it enhances communication with diverse clientele.
- A positive attitude and strong interpersonal skills are essential for fostering a welcoming environment.
If you are passionate about providing exceptional service and thrive in a dynamic office setting, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist.
Job Type: Part-time
Pay: $19.00 - $21.00 per hour
Expected hours: 16 – 24 per week
Schedule:
- 8 hour shift
Ability to Commute:
- Springfield, MA 01108 (Required)
Ability to Relocate:
- Springfield, MA 01108: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $21
