What are the responsibilities and job description for the Payment Posting Specialist position at Xpress Wellness Urgent Care?
Xpress Wellness offers a great working environment with state-of-the art urgent care facilities, attractive work schedules, competitive wages and incentives, comprehensive insurance benefits including medical, dental, life, vision and disability. Xpress Wellness offers a 401k retirement plan with generous company match. Helping people get better is our business so taking care of our people is critical to our success.
Overall Responsibility:
The Payment Posting Specialist is responsible for the timely and accurate posting of payments, denials and adjustments. Accurate and detailed posting of EOB payment from the insurance companies and patient check or credit card payments to the patient account. Verify checks against totals on summary transmittals.
Education/Experience/Skills:
Xpress Wellness offers a great working environment in state-of-the art urgent care facilities with the following perks:
Overall Responsibility:
The Payment Posting Specialist is responsible for the timely and accurate posting of payments, denials and adjustments. Accurate and detailed posting of EOB payment from the insurance companies and patient check or credit card payments to the patient account. Verify checks against totals on summary transmittals.
Education/Experience/Skills:
- High School Diploma and/or GED
- 12 months experience in Medical Billing, Medical Collections or Medical Billing Systems. Experience with traditional insurance plans, HMO/PPO's, Medicare, Medicaid, and Worker's Comp.
- Ability to use 10key by touch
- Able to type 45 wpm
- Basic Microsoft Excel and Word knowledge
- Medical billing knowledge
- Read EOB's (Explanations of Benefits)
- Analytical skills
- Organizational skills
- Accurately identify patient, account number and type of payment/procedure for account application.
- Effectively communicate with inquiring parties (patients, insurance companies or other A/R teams) regarding patient account.
- Accurately apply payments, process refunds or re-submit accounts as needed.
- Identify and communicate insurance company codes to Follow-up team on payment or denials.
- Correspond with remote locations to verify payments are send and received, including patient names, account numbers and types of payments
- Efficiently process incoming paperwork utilizing department resources as needed.
- Maintain knowledge of department policies and insurance protocols.
- Ability to stay focused and perform job duties efficiently and accurately.
- Responsible for maintaining workload balance, ensuring maximum efficiency, eliminating rework, and reducing cost.
- Review and respond timely to requests, including emails, telephone calls, issues, account research and resolution as needed by co-workers, management and clients.
- Participate in meetings, conference calls and training sessions, including Management Meetings, Team Meetings, as well as any meetings while working telecommute during assigned daily work schedule.
- May process incoming and outgoing mail.
- May receive incoming telephone calls and resolve issues communicated.
- Interfaces with patients, physicians, and others regarding professional billing operations.
- Assists in reviewing and balancing transaction reports for administration.
- Reconciles daily receivables.
- Performs various duties as needed in order to successfully fulfill the function of the position.
- Ability to interpret and apply policies and procedures.
- Other duties assigned. This is a safety sensitive position.
Xpress Wellness offers a great working environment in state-of-the art urgent care facilities with the following perks:
- Work-life balance with a flexible schedule
- Competitive pay
- Generous PTO
- Health
- Dental
- Vision
- Retirement package with employer match
- Short-term disability long-term disability options
- Life insurance
