What are the responsibilities and job description for the IT Project Support Specialist position at XS Brokers?
Job Type
Full-time
Description
The Project Support Specialist will play a key role in supporting the IT department's administrative and operational needs, helping to streamline workflows, manage documentation, and assist with light project management tasks. This role ensures the smooth execution of day-to-day activities and contributes to the successful delivery of IT initiatives by providing behind-the-scenes support. The ideal candidate is organized, detail-oriented, and proactive, with a knack for juggling multiple tasks.
Requirements
Key Responsibilities
- Manage calendars, schedule meetings, and coordinate appointments for IT leadership.
- Prepare agendas, take meeting notes, and follow up on action items as needed.
- Organize and maintain IT-related documents, records, and reports.
- Assist with tracking project tasks, deadlines, and deliverables to ensure timely completion.
- Maintain task lists and update progress reports for ongoing IT projects.
- Create and maintain clear, organized documentation of IT processes, workflows, and project updates.
- Generate status reports, summaries, and presentations for IT leadership and stakeholders.
- Provide light project management support, such as organizing timelines, tracking progress, and flagging potential delays.
- Support IT leadership in coordinating small-scale initiatives, such as system upgrades or team training sessions.
- Suggest improvements to administrative workflows, resource management, and documentation practices.
Education and Experience
Company Overview
We are a wholesale & binding intermediary specializing in highly effective solutions for retail agents & brokers. Our reach is nationwide. Drawing on over 40 years of proven experience, we make it easy to address even the most complex needs. From basic requests to the toughest client challenges, our approach is simple - we collaborate with our retail clients to source and obtain the best solutions.
Our team of experts have significant experience handling a wide range of comprehensive coverage solutions, from Property, Casualty, Flood, Professional & Management Liability, Cyber, A&E, Pollution, Product Recall to Workers' Compensation and more.
Our industry expertise is equally impressive, ranging from Construction, Healthcare, Manufacturing, Environmental, Cyber Security, Hospitality, Public Entity, Real Estate, Habitational to Cannabis.
