Learning & Development Facilitator - Norfolk, VA

Job Purpose

As our team's Learning and Development Coordinator, you will coordinate in-person training events and collaborate closely with leaders to communicate the details of their events.

Supervisory Responsibilities

This position has no direct reports.

Essential Functions

• Assist in the planning and scheduling of training programs, workshops, and focus groups.
• Coordinate logistics for training sessions, including booking all necessary reservations.
• Maintain and update training materials and resources.
• Ensure that all training materials are accessible to the relevant parties.
• Arranges transportation.
• Collect feedback from training participants to assess the effectiveness of programs.
• Maintain training records and ensure all required individuals have attended.
• Answer phones for the Human Resources Department as needed.
• All other tasks as requested.
  
  

Competencies

• Knowledge in designing and implementing practical training and development programs.
• Knowledge of adult learning principles and instructional design.
• Skilled in Microsoft Excel, Microsoft Office, Word, and Outlook.
• Skilled in administrative and organizational skills with the ability to prioritize workload
• Skilled in providing excellent customer service.
• Skilled in public speaking and presenting
• Ability to develop and maintain effective working relationships with various people, both internally and externally
• Ability to facilitate leadership training
• Ability to work accurately with a strong attention to detail
• Ability to communicate effectively with people at various levels of the organization
• Ability to work in a fast-paced, multi-task environment and meet tight deadlines
• Ability to communicate effectively on the telephone
• Ability to listen and communicate verbally and in writing
• Ability to assess employee understanding and adjust training plans as needed
  
  

Work Environment

Generally, works in an office environment and visits work sites as needed

Travel Requirements

Ability to travel up to 25% of work time

Required Education And Experience

• Bachelor's Degree in learning development, education, organizational development, psychology, or related field
• 3 years’ experience in designing and facilitating leadership training
  
  

Preferred Education And Experience

• Master's degree in learning development, education, organizational development, psychology, or related field
• 5 years’ experience designing and facilitating leadership training
• Bilingual (English/Spanish) preferred
  
  

Work Authorization Requirements

Must meet I-9 requirements

Affirmative Action/EEO Statement

The position requires employees to be able to pass a background check and drug screen as required for this job. Must meet I-9 requirements.

The company provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice