What are the responsibilities and job description for the Regional Director of Business/ Census Development position at YAD Management?
YAD Management -
A Regional Skilled Nursing Facilities management team is currently seeking a Regional Director of Business / Census Development. This executive level position is responsible for the census and business development departments in seven long term care facilities.
The Regional Director of Business / Census Development will p rovide support to achieve and maintain the center census goals and annual budget projections to ensure financial viability.
Partner with the center and organization leadership in developing strategies to maximize conversion of referrals to admissions.
Support the center quality improvement process by identifying customer service issues and communicate gaps to the Administrator in an effective and timely manner.
Train Directors and Coordinators on the admission process from referral to admission
Partner with organizations / leadership in updating Admissions policies and procedures
Serve as liaison to PCC with Director of IT for admission functions with EHR (PCC).
Must possess the ability to seek out new methods and resources and be willing to incorporate them into existing practices.
Identify current Managed Care and Physician needs
Act as a liaison between the company, center, and the community.
Maintain resident / patient confidentiality and privacy; treat residents / patients with kindness, dignity and respect; know and comply with the Resident’s Rights rules and comply with HIPAA regulations Qualifications
Qualifications :
Bachelor’s degree and three (3) years’ experience in the SNF admissions process, and (3) sales / marketing in the health care field
Strong interpersonal and communication skills including public speaking
Strong organizational skills with attention to detail
Must always possess appropriate professional demeanor
Must have excellent oral and written communication skills
Must be proficient in computer skills including Word, Excel, Power Point and Electronic Discharge Products
Must be able to work independently and possess exceptional team building and people skills
Able to prioritize and manage time effectively
Must maintain knowledge of Medicare, Medicaid, and other payer regulations and referral development reimbursement
Must be flexible, detail-oriented, and be able to make effective decisions and work as part of a service excellence team
Responsibilities :
As a regional director, travel to 7 facilities will be required.
Provides support to achieve and maintain the center census goals and annual budget projections to ensure financial viability
Partner with the center and organization leadership in developing strategies to maximize conversion of referrals to admissions
Support the center quality improvement process by identifying customer service issues and communicate gaps to the Administrator in an effective and timely manner
Train Directors and Coordinators on the admission process from referral to admission
Partner with organizations / leadership in updating Admissions policies and procedures
Serve as liaison to PCC with Director of IT for admission functions with EHR (PCC)
Must possess the ability to seek out new methods and resources and be willing to incorporate them into existing practices
Identify current Managed Care and Physician needs
Act as a liaison between the company, center, and the community
Maintain resident / patient confidentiality and privacy; treat residents / patients with kindness, dignity and respect; know and comply with the Resident’s Rights rules and comply with HIPAA regulations
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