Demo

Oncology Secretary

Yale New Haven Health
Greenwich, CT Full Time
POSTED ON 1/29/2025
AVAILABLE BEFORE 2/27/2025
Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Reporting to the Clinical Program Manager, the Oncology Medical Secretary provides primary clerical support for the assigned providers and practice nurses to ensure scheduling template accuracy and effectiveness, patient visit readiness, timely response to physician and patient requests for medical information, forms and urgently needed prior authorizations, and clinic flow efficiency. Incumbents utilize a variety of information systems to process relevant patient data and perform an array of associated general clerical functions. Demonstrates exceptional customer service in all interactions with patients, providers and staff.

EEO/AA/Disability/Veteran

Responsibilities

  • 1. 1.0 Provider Support 1.1 Establishes/manages provider templates in accordance with Smilow policies, procedures and guidelines: 1.1.1 Keeps provider schedules current and reflective of anticipated absences for vacations, internal meetings, external conferences etc.; reviews regularly with assigned providers. 1.1.2 Maintains/distributes provider vacation and external conference time away calendar. 1.1.3 Makes requested modifications to provider scheduling templates as directed by Clinical Program Manager; communicates changes to scheduling staff. 1.2 Handles urgent prior authorization requests for scans (i.e., needed within 72 hours) 1.3 Facilitates provider contacts with external physicians, facilities, insurance companies, community organizations and patients. 1.4 Manages provider correspondence ensuring accurate, prompt and timely handling. 1.5 Establishes relationships with referring physician office staff to facilitate reciprocal communications; ensures timely post-consultation provider communication to referring physicians in collaboration with Nurse Coordinator. 1.6 Supports providers in the coordination of weekly case submissions for tumor board presentation at both Greenwich Hospital and Smilow.
  • 2. 2.0 Practice Nurse Support 2.1 Establishes/maintains nurse only visit schedules 2.2 Supports tracking/completion of patient requested forms including but not limited to FMLA, back to work, jury duty and other letters requiring provider signatures reaching out for clinical data as necessary. 2.3 Supports pre-clinic preparation for assigned practice nurse to ensure patient visit readiness 2.4 Obtains physician signatures and data for patient requested forms, VNA and DME orders and generates letters (e.g., return to work) and other forms as needed 2.5 Assists with oral chemotherapy patient tracking and facilitates communications with specialty pharmacies as requested by practice nurse. 2.6 Facilitates hospital admissions in accordance with Y-Access procedures and associated prior authorizations as needed.
  • 3. 3.0 General Clerical Support 3.1 Assists providers, patients, practice nurses with telehealth visit set ups to maintain TH visit targets 3.2 Keeps providers apprised of their TH visit %s; works with assigned providers and practice nurses to modify visit schedules to meet established threshold. 3.3 Assists with inbound call reception, executes appropriate response and routing using inbasket messaging when primary receptionist lines are busy. 3.4 Assists with new patient onboarding functions in partnership with RN Coordinators when New Patient Onboarding Associate is absent or has reached capacity. 3.5 Scans forms requiring immediate access by staff and providers into the medical record. 3.6 Performs general clerical functions and other duties to ensure accurate, prompt, effective and timely flow of communication and an optimal patient experience
  • 4. 4.0 Information Systems 4.1 Utilizes multiple information systems to accurately enter and retrieve patient information required for electronic patient scheduling and for the maintenance of accurate and current patient information. 4.1.1 Ensures timely and complete compilation of all patient medical record information, results from various screening and diagnostic tests as requested (e.g., pathology, radiology, surgical reports, etc)

Qualifications

EDUCATION

Two (2) years college, graduation from secretarial school of equivalent experience.

Experience

Two years of secretarial experience; medical experience preferred.

Special Skills

Knowledge of medical terminology and outstanding interpersonal skills.

PHYSICAL DEMAND

To be available and attentive to a wide variety of people calling or coming into the department. ENVIRONMENTAL AND WORKING CONDITIONS: Average office environment with normal noise.

YNHHS Requisition ID

140880

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Oncology Secretary?

Sign up to receive alerts about other jobs on the Oncology Secretary career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$77,596 - $95,368
Income Estimation: 
$103,451 - $147,195
Income Estimation: 
$140,279 - $184,407
Income Estimation: 
$95,686 - $120,121
Income Estimation: 
$116,256 - $149,125
Income Estimation: 
$77,547 - $96,838
Income Estimation: 
$103,451 - $147,195
Income Estimation: 
$140,279 - $184,407
Income Estimation: 
$95,686 - $120,121
Income Estimation: 
$116,256 - $149,125
Income Estimation: 
$104,988 - $152,220
Income Estimation: 
$140,279 - $184,407
Income Estimation: 
$141,315 - $199,204
Income Estimation: 
$64,521 - $80,208
Income Estimation: 
$103,451 - $147,195
Income Estimation: 
$140,279 - $184,407
Income Estimation: 
$95,686 - $120,121
Income Estimation: 
$116,256 - $149,125
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Yale New Haven Health

Yale New Haven Health
Hired Organization Address Westport, CT Full Time
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mis...
Yale New Haven Health
Hired Organization Address New Haven, CT Other
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mis...
Yale New Haven Health
Hired Organization Address New Haven, CT Other
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mis...
Yale New Haven Health
Hired Organization Address New Haven, CT Per Diem
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mis...

Not the job you're looking for? Here are some other Oncology Secretary jobs in the Greenwich, CT area that may be a better fit.

Legal Secretary

The Phoenix Group, Stamford, CT

Unit Secretary

Yale New Haven Health, Greenwich, CT

AI Assistant is available now!

Feel free to start your new journey!