Program Assistant (Volunteer Services)

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Provides assistance to Volunteer Coordinator(s) responsible for Summer Student Volunteer Program in order to ensure that the student volunteer program is well organized and professionally managed. Assists with planning and implementation of program, specifically in areas of mailings, recruitment, screening, placement, orientation/training, and recognition activities. Works closely with student leaders, and is responsible for social activities and group activities for volunteers during summer. Provides clerical assistance necessary for program's success.

EEO/AA/Disability/Veteran

• 1. Provides clerical assistance in organizational preparation for summer student volunteer program.
• 1.1 Makes calls to obtain school calendars from area school systems.
• 2. Assists with screening process of summer student volunteers.
• 2.1 Interviews prospective volunteers.
• 3. Assists with coordination of summer student volunteer scheduling process.
• 3.1 Clarifies volunteer requests from departments.
• 4. Assists with coordination of orientation/training programs.
• 4.1 Is responsible for check in table and welcoming team at Orientation.
• 5. Assists with recognition activities for summer student volunteers.
• 5.1 Assists staff in planning of recognition event.
• 6. Serves as resource to Student Leaders.
• 6.1 Attends student leader meetings.
• 7. Provides clerical assistance in Volunteer Services Department.
• 7.1 Answers the telephone in a pleasant and courteous manner within three (3) rings, identifying department and self, providing accurate information, taking accurate messages or referring calls appropriately.

EDUCATION

High school/GED Required.

EXPERIENCE

Experience: Applicants must have personal volunteer experience in some setting. Proven experience in program development and coordination, public speaking and presentations, leading training programs, project coordination. Prior experience working with volunteers preferred in a healthcare setting. 

Minimum two (2) summer's experience as youth volunteer at YNHH. One (1) year minimum serving as Student Leader of YNHH Summer Volunteer Program.

SPECIAL SKILLS

Excellent interpersonal skills. Ability to lead youth volunteers. Ability to interact professionally with Hospital staff. Computer literate with ability to utilize word processing and spreadsheet software.