Program Coordinator, Marketing, Data & Reporting

Position Focus :

Under the supervision of the Alumni Fund Deputy Director, the coordinator plays a key role in the solicitation, engagement, and stewardship efforts of the Yale Alumni Fund. Working both independently and in partnership with other team members, this staff member is responsible for gathering, analyzing, and interpreting data to develop and present marketing strategies for outreach to alumni through various communications channels. The coordinator also supports new initiatives and innovations and is an active contributor to the success of the Alumni Fund and the For Humanity campaign.

Examples of responsibilities are outlined here. Uses analytical skills to identify opportunities, assess needs, and build strategies for a multi-channel marketing program. Collects, analyzes, and interprets data to formulate the best possible hypotheses and strategies for impactful alumni and donor engagement. Creates target audience segments for donor and alumni-centric multi-channel outreach. Researches donor and alumni behavior to understand their needs and preferences. Tracks and forecasts trends in fundraising, stewardship, and marketing. Works with partners to learn and understand division-wide marketing and coding strategies to establish a donor and alumni-centric approach. Prepares reports and shares findings with team members, partners, and senior leaders.

Given the various innovations of the Alumni Fund team, this coordinator also supports other project initiatives and tasks as assigned in order to be an active contributor to the success of annual giving programs.

The Principal Responsibilities listed below are generic in nature. Applicants will find the detailed responsibilities listed in this Position Focus to be most relevant to the position.

Essential Duties

1. Provides high level administrative support for project team. Establishes, selects, implements, and coordinates administrative procedures and systems. 2. Serves as principal source of information to project team and impacted students, staff, and faculty on project activities. 3. Works with a variety of project management and spreadsheet software to maintain project timeline and track resource allocation, performance metrics and other project related information. 4. Communicates with project team as necessary to monitor and ensure timely completion of deliverables. 5. Monitors expenditures and reconciles financial statements to ensure compliance with budgetary parameters and guidelines. 6. Composes substantive correspondence and written material. Assists with communication of project status and other information as necessary. 7. Determines logistical needs for meetings, including developing and assembling meeting materials, arranging rooms, catering and transportation as necessary. 8. Oversees, instructs, and coordinates activities of support staff. 9. May perform other duties as assigned.

Required Education and Experience

Six years of related work experience, four of them in the same job family at the next lower level and a high school level education; or four years of related work experience and an Associate degree; or little or no work experience and a Bachelor degree in a related field; or an equivalent combination of experience and education.

Required Skill / Ability 1 :

Advanced proficiency with Microsoft Excel and Word and ability to use mail merge and pivot table functionality. Willingness to learn new technologies, software, and processes.

Required Skill / Ability 2 :

Demonstrated strong organizational skills; ability to take responsibility for own workload; ability to prioritize and manage multiple tasks and coordinate steps / resources under deadlines and with professionalism.

Required Skill / Ability 3 :

Ability to work in a fast-paced environment, independently or as part of a team, and be consistent and reliable. Strong communication, interpersonal and relationship-building skills.

Required Skill / Ability 4 :

Professionalism, maturity, and the ability to maintain strict confidentiality. Commitment to an inclusive workplace. Ability to engage with diverse audiences (age, gender, nationality, race / ethnicity, profession, sexual orientation, etc.).

Preferred Education, Experience and Skills :

Relevant experience with a query tool, project management tools, and familiarity with Yale.

Weekend Hours Required?

Occasional

Evening Hours Required?

Occasional

Drug Screen

Health Screening

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Care Worker

This role is a healthcare worker position. Healthcare workers (HCW) are defined as university employees working a healthcare setting who have the potential for direct or indirect exposure to patients, human research subjects or infectious materials including body substance, contaminated medical supplies, devices and equipment, surfaces, or air. HCW have specific health requirements that must be met prior to starting work, including MMR vaccine or immunity, varicella (chickenpox) vaccine or immunity, TB screening, COVID vaccine according to University policy, hepatitis B vaccine or immunity, and annual flu vaccination.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.