Project Manager 3 – Yale Public Safety

Position Focus :

Yale Public Safety seeks an experienced and enthusiastic Project Manager to join the team. This position drives operational efficiencies and effectiveness across the Yale Public Safety organization. The Project Manager is responsible for impacting productivity, streamlining strategic initiatives, managing projects, and communicating objectives between multiple internal and external stakeholders. The Project manager is responsible for writing, disseminating, updating, and maintaining critical business operational projects and initiatives.

The Project Manager interacts with a multi-disciplined team and gathers information from various Subject Matter Experts (SMEs) to develop process flows to create clearly written, user-friendly processes. Develops a process development review procedure to ensure stakeholder acceptance prior to the launch of processes. The Project Manager utilizes skills with minimal supervision to drive performance improvement projects by conducting operational assessments; providing advanced statistical analyses; facilitating project teams and work groups; presenting project results and improvement proposals; developing measurement tools; and demonstrating tact and diplomacy under all working circumstances, to enhance operating capabilities. The Project Manager has a broad university function, interfacing with multiple university departments and external partners.

Dept / Section URL

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Essential Duties

1. Oversees the execution and implementation of detailed project plans in concert with stakeholders. 2. Manages several routine projects simultaneously and ensures that the design, testing, training, documentation and prioritization objectives are met. 3. Assists in refining and re-sequencing during the implementation and execution phases of assigned projects, as needed. 4. Works closely with business analysts, technical professionals, end users and project stake holders during the requirements, solutions design and implementation phases to develop detailed project plans for implementation. 5. Works on risk assessment, communication planning, development of performance metrics, and project entry criteria. 6. Creates detailed project plans including timelines, budgets, and resource allocation to ensure successful project completion. 7. Manages client expectations and provides issue / risk identification and escalation pathways. 8. May supervise the implementation team of cross-functional project and technical resources. 9. Designs, develops, and executes communication systems to ensure effective exchange of information between project stakeholders, senior management, and staff. 10. Resolves complex project issues that involve representatives from multiple organizations. 11. Complies with standard policies and procedures. 12. May supervise and train junior project managers. 13. May perform other duties as assigned.

Required Education and Experience

Bachelor’s Degree in a related field and five years of related work experience or equivalent combination of education and experience.

Required Skill / Ability 1 :

Well-developed knowledge of project management principles and practices and experience collaborating cross-functionally with multiple stakeholders. Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.

Required Skill / Ability 2 :

Well-developed analytical and critical thinking skills and the ability to utilize sound and independent judgment.

Required Skill / Ability 3 :

Well-developed interpersonal, written, communication, presentation, and organizational skills. High level of comfort with distilling technical public safety operational information into easily understandable explanations.

Required Skill / Ability 4 :

Ability to manage difficult and stressful situations with critical thinking and professional composure.

Required Skill / Ability 5 :

Advanced knowledge and skill in job-appropriate technology and software. Proficiency with computer-based analytical and reporting tools such as databased applications, and project management software. Demonstrated knowledge of IT project management principles ( Agile) and software. Demonstrated knowledge of information technology applications, processes and equipment.

Preferred Education, Experience and Skills :

5-7 years of experience : in lean project management methodologies including facilitating cross-functional teams and being a change agent; process improvement and / or project management. Proven experience in a project execution role, with a special focus on executive-level advising and interdepartmental collaboration.

Preferred Licenses or Certifications :

Certified as a Project Management Professional (PMP) and / or Six Sigma Black Belt

Weekend Hours Required?

Occasional

Evening Hours Required?

Occasional

Drug Screen

Health Screening

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Care Worker

This role is a healthcare worker position. Healthcare workers (HCW) are defined as university employees working a healthcare setting who have the potential for direct or indirect exposure to patients, human research subjects or infectious materials including body substance, contaminated medical supplies, devices and equipment, surfaces, or air. HCW have specific health requirements that must be met prior to starting work, including MMR vaccine or immunity, varicella (chickenpox) vaccine or immunity, TB screening, COVID vaccine according to University policy, hepatitis B vaccine or immunity, and annual flu vaccination.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.