Associate Business Analyst

Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing:

The Associate Business Analyst will support the business operations by analyzing data, identifying trends, and providing actionable insights to improve efficiency and effectiveness. This entry-level role is crucial for driving data-driven decision-making and supporting various departments within Yancey Bros. Co.

This is an in-person role that requires 8-hour days/5 days a week at our office in Austell, Georgia. 

Primary Responsibilities:

• Data Analysis: Collect, analyze, and interpret data to identify trends and patterns.
• Reporting: Prepare and present reports on business performance, highlighting key insights and recommendations.
• Process Improvement: Assist in identifying areas for process improvement and support the implementation of solutions.
• Collaboration: Work closely with different departments to understand their data needs and provide analytical support.
• Documentation: Maintain accurate documentation of analysis processes and findings.
• Support: Provide support for various business initiatives and projects as needed.

Additional Responsibilities:

• Participate in required safety program, and work in a safe manner.
• Additional duties as assigned by manager.

Who We Are Looking For:

To be successful in this position you should have a strong mechanical aptitude, knowledge of tools applicable to the position and the desire to learn. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work in a team environment is essential to this position as well.

Education/Experience:

• Bachelor degree from 4-year College or University

Required Qualifications/Skills:

• Technical Skills: Proficiency in Microsoft Excel is essential. Basic knowledge of Customer Relationship Management (CRM) systems is a plus.
• Analytical Thinking: Strong analytical and problem-solving skills.
• Communication: Excellent verbal and written communication skills.
• Attention to Detail: High level of accuracy and attention to detail.
• Team Player: Ability to work effectively in a team environment.
• Adaptability: Willingness to learn and adapt to new tools and technologies.

Preferred Qualifications/Skills:

• Experience using SalesLink CRM, DBS, and any other Caterpillar Dealership Data System

Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.
• Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
• Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Embraces change / improvement
• Exhibiting superior customer service skills
• Exhibiting pride and ownership
• Working with a sense of urgency
• Exhibiting a winning attitude 

What We Offer:

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure

• Competitive Pay
• Individual Bonus Opportunities Available
• Technician Tool Allowance
• 401k Plan Strong Company Match
• Employee Profit Sharing
• Financial Wellness Coaching

Employee Wellness Program

• Medical, Vision, Dental Insurance
• Prescription Drug Coverage
• Flexible Spending Accounts
• Short & Long Term Disability
• Group Life Insurance

Personal Time Off

• Paid Holidays
• Paid Sick Leave 

Career Development

• Tuition Reimbursement
• Ongoing Training 
• Advancement Opportunities