What are the responsibilities and job description for the Power Rental Technician position at Yancey Bros. Co.?
Job Description
Job Description
Who We Are :
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing :
This position is responsible for service support of our Caterpillar Power Systems Rental Product line. Duties will include the maintenance and troubleshooting of engine, electrical and related systems.
Primary Responsibilities :
- Provide support for YPS Rental products through technical evaluations, troubleshooting, and problem solving.
- Repair and maintain YPS rental fleet to include mobile generators, air compressors & temperature control equipment.
- Provide guidance, assistance, and training to service technicians and customers as requested.
- Communicate cost, service and reliability issues from Shop and Field to office personnel.
- Write full reports on findings from field service events, with detailed, clear, concise information.
- Communicate daily clear comprehensive reports regarding assigned units.
- Represent the Power Systems Rental group in the shop and field.
Additional Responsibilities :
Who We Are Looking For :
To be successful in this position you should be able to understand basic features and benefits on all building construction products and be able to accurately articulate this information to the customer, both over the phone and in person. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work in a team environment is essential to this position as well.
Education / Experience :
Required Qualifications / Skills :
Preferred Qualifications / Skills :
Values :
At Yancey Bros. Co, we are always looking to add people to our team who share our core values :
Ideal candidates will demonstrate the following values :
What We Offer :
Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure
Employee Wellness Program
Personal Time Off
Career Development
