What are the responsibilities and job description for the Assistant General Manager position at Yardbird Chicago?
Deeply rooted in Southern hospitality, Yardbird stands as an iconic establishment celebrated by both James Beard and Bon Appétit. Cherished family recipes and genuine warmth are infused into every bite. From its inception in the vibrant heart of Miami Beach, Yardbird has captivated guests with its unapologetically indulgent cuisine and award-winning bourbon selections. Join our team and be part of a legacy that combines culinary excellence with heartfelt hospitality.
We are looking for an Assistant General Manager to join our team! This role is responsible for managing the daily operations of our restaurant, including the selection, development and performance management of employees. In addition, they oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience. The Assistant General Manager reports to the General Manager.
Responsibilities include, by are not limited to:
• Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service.
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and
labor costs.
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed
accurately, on time and in accordance with company policies and procedures.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance
• of kitchen and dining areas. Ensure compliance with operational standards,
• company policies, federal/state/local laws, and ordinances.
• Responsible for ensuring consistent high quality of food preparation and service.
• Maintain professional restaurant image, including restaurant cleanliness, proper
• uniforms, and appearance standards.
• Estimate food and beverage costs. Work with Corporate office staff for efficient
• provisioning and purchasing of supplies. Supervise portion control and quantities of preparation to minimize waste.
• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests
into return guests.
• Ensure that proper security procedures are in place to protect employees, guests and company assets.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in
the event that a guest or employee is injured. Manage shifts which include: daily decision making, scheduling, planning while
upholding standards, product quality and cleanliness.
• Investigate and resolve complaints concerning food quality and service.
• Provide direction to employees regarding operational and procedural issues.
• Interview hourly employees. Direct hiring, supervision, development and, when necessary, termination of employees.
• Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance
reviews.
• Prepare schedules and ensure that the restaurant is staffed for all shifts.
Qualifications and Competencies
• At least 3 years of restaurant management experience
• Knowledge of MS Office, ALOHA, and Compeat Advantage preferably.
• Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security,
company policies and procedures, personnel management, recordkeeping, and preparation of reports.
• Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards.
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate
solutions to restaurant problems.
• Must possess effective communication skills for dealing with diverse staff.
• Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in
daily restaurant activities.
EOE