What are the responsibilities and job description for the Quality Engineer position at Yazaki North America?
What we are looking for:
Yazaki is looking for a Quality Engineer to join our TPNO Business Unit in Princeton, IN. The ideal candidate will enjoy working in a collaborative and action-driven environment making lasting impacts on the organization.
A Quality Engineer (QE) is an in-depth customer contact that liaises between the customer, internal quality and manufacturing groups; coordinates and oversees quality, design and manufacturing concerns for the TPNO branch office; supports AQP / Launch Readiness support; provides leadership to other team member / disciplines; offers the necessary support to protect the customer from any concerns with TPNO-supplied products.
What you will be doing:
- Build and maintain close customer and manufacturing relationships
- Act as the window to the customer for information from YNA-affiliated manufacturing, design and quality groups.
- Assess and validate quality, manufacturing process, design and other customer concerns at the customer
- Present to the customer complex defects and countermeasures as well as negotiate their solutions
- Provide change recommendations
- Process Change Requests (PCR) and Quality Tuning Requests (QTR) activities including change validation
- Problem-solving and coordinating engineering change and their impact to the plant floor level assessing and validating the actual and potential design / quality solutions vs. observed concerns
- Support Part Approval and related first piece sign off
- Provide on-site customer support for investigations and other quality or design-related events. (e.g. audits, repair, vehicles on-hold and assisting with on-site customer repairs as required)
- Implement containment and rework actions at the customer, distribution center and Yazaki manufacturing plants facilitating an effective clean point. (e.g. rework, sorting, yard audits and Return Material Authorization)
- Coordinate / supervise any 3rd party sort / rework (e.g. Product Action)
- Answer official and unofficial customer claims thoroughly, accurately, in a timely and technically correct manner to achieve customer approvals
- Manage the tracking, analysis and reporting of customer quality claim information
- Verify corrective action effectiveness
- Coordinate and support customer visits / audits to Yazaki manufacturing plants
- Solve complex problems and prevent their recurrence by working with Manufacturing and the customer
- Facilitate customer visits for Yazaki manufacturing, design and quality groups
- Liaise with Manufacturing, communicating customer Quality Manual requirements and coordinating corrective action activities / responses
- Analyze trends in factory defects focusing on manufacturing improvement areas
- Conduct wiring system function and vehicle interface analysis
- Participate in program launch preparation
- Schedule and attend manufacturing program launch reviews
- Coordinate with Manufacturing to provide customer support
- Offer technical support to internal groups
- Support Program Management in the execution and monitoring of key program milestone events (YPMS)
- Develop a Control Plan, FMEA (Process / Design), and Past Problem History Analysis with the customer and Manufacturing.
- Reviews the inspection standard to ensure smooth trial events and safe launch activity
- Conduct manufacturing / supplier readiness reviews using the appropriate Yazaki or customer assessment tool
- Supports team members at build events: assembling / recording quality issues, assigning responsibilities, validating closure of defect concern
- Incorporates lessons learned into advanced program team activities
- Perform quality audits that support Key Strategies in manufacturing and distribution
- Complete and submit Quality Authorized Rework (AR) packages to instigate rework
- Initiate root cause analysis for identified quality issues using Global Quality Reporting System (GQRS) then direct the corrective action activities with Yazaki manufacturing and distribution facilities
- Maintain issue documentation through GQRS, QE Report, CS/AR and sorting logs
- Keep a working knowledge of customer carlines, Yazaki-supplied parts and manufacturing / quality processes
- Identify critical product features, communicating to Manufacturing the key critical items and what activity to implement to prevent defects
- Implement and support continuous improvement activities
- Participate in Key Strategies meeting: report launch updates, issue status, trial run impacts and other pertinent details
- Report to YNA TPNO management and customer management as requested
- Support long-range and short-term group forecasts, goals, objectives, and priorities
What you will bring to the table:
- Associates Degree in Engineering or related field or equivalent experience
- ASQ CQE, CQM certification in lieu of Associates Degree 5-7 years related experience
- 1-3 years’ experience wire harness manufacturing experience with the ability to read blueprints, problem solving experience, Control Plan, FMEA and high-level quality auditing experience preferred
- Both domestic and international travel required branches, customer and manufacturing sites
What we can provide you:
- A collaborative learning environment that will help you reach your maximum potential
- A diverse team of experts
- Supportive leadership and team members to help you do your best work
- Opportunities to build your professional network
- An engaging and supportive work culture
- Competitive compensation and benefits package including incentive compensation, 401K match, tuition assistance and a generous holiday schedule
