Dispatcher - Yearout Mechanical

Yearout Mechanical, a Legence company

Yearout Mechanical is a New Mexico based company specializing in the installation of mechanical and process systems for the commercial, government, manufacturing and industrial communities of New Mexico and Texas. Since our incorporation in August of 1964, Yearout Mechanical has consistently grown and expanded its capabilities, reaching its present position as the premier mechanical contractor in New Mexico. Our mission is to be invaluable to our partners (clients, vendors, industry, and employees) so they cannot imagine success without us, by providing comfortable, reliable and efficient mechanical systems that meet our partners’ needs.

The qualified candidate will have the following minimum requirements for this position:

• Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience.
• Advanced customer service skills.
• Schedule and coordinate all service calls.
• Dispatch service technicians.
• Debrief service technicians after completion of each call.
• Forecast workload for 2 – 3 days out.
• Follow up on all pending and recommended work with customer.
• Ability to recognize and resolve issues.
• Advanced and professional communication skills both oral and written with internal and external clients.
• Prioritize appropriately with good time management skills.
• Competency in Microsoft office suite including Outlook, Excel, and Word to perform tasks.

Responsibilities

• The successful candidate will be responsible for maintaining the Service Technicians daily schedules and dispatch the technician to new calls as service calls are completed.
• Schedule return trips with customers when parts are received.
• Maintain the On-Call schedule as well as the daily schedule for service technicians.
• Maintain customer database with current information.

The successful candidate will be highly motivated, self-starter with excellent communication skills and attention to detail. We are seeking a qualified, conscientious employee who wants a long-term position.

Work Remotely

• No

Job Type: Full-time

We are unable to provide immigration sponsorship for this position

#LI-AR1 #LI-Onsite

Health and Welfare Benefits

• Health and Welfare
• Medical
• Dental
• Vision
• Prescription drug
• Employee assistance program

Personal Benefits

• Paid vacation
• Company-paid holidays
• Sick leave

Financial Benefits

• 401(k) retirement savings plan
• Company-paid long-term disability insurance
• AD&D insurance
• Life insurance

About Legence

Legence, a Blackstone portfolio company, is an Energy Transition Accelerator™ that provides advisory services and implementation focused on financing, designing, building, and servicing complex systems in mission-critical and high performance facilities. With five decades of expertise in the built environment, Legence has a proven track record of reducing carbon emissions, implementing renewables, lowering utility costs through efficiency consumption, and making systems run better at unmatched speed and scale. To learn more about Legence and its services, visit https://www.wearelegence.com/.

Contingent Employment Statement

Offers of employment for this role may be contingent upon successfully passing a background check and/or drug screen. Execution of screens will vary based on role requirements and Company policy. All background checks and drug screens will be done in accordance with applicable federal, state, or local law.

Equal Employment Opportunity Employer

Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations.
EEO is the Law

Reasonable Accommodations
If you require assistance applying online, email ta@wearelegence.com. Please include a description of the specific accommodations you are requesting as well as the job title and requisition number of the position for which you are applying. If you are selected for an interview, please notify your recruiter of your accommodation needs. All efforts to provide reasonable accommodations will be made.

To all recruitment agencies

Legence and its affiliate companies do not accept unsolicited agency resumes. Do not forward resumes to our career’s alias or employees of Legence and/or its affiliate companies. Legence and/or its affiliate companies are not responsible for any fees related to unsolicited resumes. Any third-party recruiting agreements for Legence and its affiliate companies may only be executed by Legence Holdings LLC’s CHRO or Director of Talent Acquisition, without exception. All others are done without proper authorization and will not be honored. We will not be responsible for any fees under any third-party recruiting agreement not executed by said authority.

Pay Transparency Nondiscrimination Provision

Legence and its affiliate companies will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)