What are the responsibilities and job description for the Company School Operations Trainer - School of Rock position at YEB PAYROLL LLC?
School of Rock is a growing, passionate community dedicated to enriching lives through performance-based music education. With over 350 schools, and a strong internationally recognized brand, School of Rock is the largest after-school music education provider in the world.
SUMMARY:
Our schools create a safe and cool environment for students to achieve their musical and creative potential. We want as many kids as possible to have the opportunity to experience the magic that is School of Rock to find their passion for music and learn life skills. Our Operations Trainer will work closely with school leadership, the Vice President of Company School Operations, the Vice President of Franchise Operations and the Head of Organizational Development to bring this commitment to life through exemplary staff training and development.
With a primary focus on Company Schools, the Operations Trainer will build, support and maintain effective relationships with General Managers to help our schools and our system operate successfully by delivering great music programs and running efficient schools. They will act as an extension of the Operations Manager by reviewing and improving all aspects of school performance, including but not limited to revenue growth, brand standards, music program excellence, and school KPIs. This role reports to the Vice President of Company School Operations.
RESPONSIBILITIES:
Partners with school leadership to simplify and align the onboarding process and develop training plans and resources for General Managers (GMs)- Builds individual training plans designed to assist in improving job skills and school performance in alignment with individual development plans.
- Organizes, plans, and presents various forms of onboarding, orientation, and skill-building training solutions.
- Creates and/or acquires training content, resource guides, and developmental materials.
- Facilitates and presents training and development programs using various forms (i.e. instructor led training, online training) and formats including one on one, group training and webinars.
- Coaches others to help elevate performance.
- Maintains records of training and development activities, participation, and participant evaluations.
- Assesses program effectiveness through analysis, and feedback.
- Collaborates with school leadership to level up ongoing training for GMs, creates plans to support Company School deliverables
- Manage travel against monthly and annual budget and partners with school leadership on where and when travel occurs
- Leads and coordinates content for larger training events
REQUIREMENTS:
- Bachelor's degree preferred.
- 2 years of training experience preferred.
- 3 years running multiple School of Rock locations as a General Manager
- At least two years experience of FT staff management.
- Excellent verbal and written communication skills.
- Demonstrated ability to effectively coach employees. Proven track record in onboarding.
- Strong facilitation and presentation skills.
- Strong analytical skills. Proficient with MS Excel or Google Sheets for analysis.
- Ability to evaluate and research training program options and alternatives.
- Ability to design, develop and implement effective training and development solutions.
- Extremely proficient with Google Suite and related program software.
- Must be located in a commutable distance (driving) to multiple School of Rock locations and Canton, MA Corporate office.
- Ability to travel up to 25-50% (including plane travel and multiple overnight visits)
#indspo
