Case Manager - Transitional Living

Qualifications:

Education & Knowledge Readiness

• Foundation for Growth: High school diploma or GED required. Some college coursework in social work, psychology, education, or a related field is preferred but not required.

Experience & Ability to Take Action

• Lived & Professional Experience: At least one year of direct experience working with at-risk youth is preferred or demonstrated life experience that equips you to guide and mentor young people facing challenges.

Age & Maturity for Leadership

• Readiness to Lead: Must be at least 21 years of age to provide appropriate mentorship, navigate legal requirements, and model responsible decision-making. 

Essential Skills for Impact

• Time & Task Mastery: Strong time management and organizational skills—this isn’t just about being on time; it’s about being strategic, proactive, and accountable in guiding youth toward success. 
• Effective Communicator: Clear and impactful written and verbal communication skills—the ability to connect with young people, community partners, and teams is non-negotiable.
• People-Centered Approach: Ability to work with diverse personality types—our youth and partners all have different backgrounds, experiences, and communication styles. You must adapt, engage, and lead with understanding. 

REQUIRED: 3 references - 2 of which are previous supervisors.

Purpose:
Empower, mentor, and guide young adults to develop essential life skills, access education and training, and secure the support necessary for long-term stability and success. This role is about leading with purpose—not just providing services but driving transformational change in each young person’s life.

• Own the journey. Develop and execute case plans tailored to individual needs, ensuring continuous progress.
• Provide strategic support through monthly reports, skill-building sessions, intake assessments, and file updates.
• Remove barriers. Coordinate transportation, offer direct guidance, and connect youth with critical community services.

• Be the bridge. Maintain weekly contact with the Council of Community Services to align resources and opportunities.
• Establish and nurture partnerships with schools, workforce programs, and outreach organizations (monthly).

• Be seen, be heard. Conduct two outreach events per week—leveraging flyers, street contact, and materials to engage those in need.
• Actively educate and advocate within the community, ensuring that every young adult knows where to turn for support.

• Own the numbers. Maintain precise, real-time data tracking through Electronic documentation systems upon client entry, exit, and throughout the program.
• Drive results. Submit monthly client reports by deadline, ensuring compliance with grant reporting standards.
• Keep leadership informed. Provide updates on major client developments that impact their trajectory.

• Build trust. Maintain weekly contact with each client.
• Create accountability. Hold monthly one-on-one meetings with each client to assess progress and refine their success path.
• Equip for life. Facilitate weekly skill-building groups that prepare clients for adulthood.

• Advocate in action. Attend court as needed, serving as a champion for youth stability and growth.
• Navigate legal systems. Work closely with probation, parole, DFS, and housing managers to ensure alignment and client success.

• Lead under pressure. Effectively manage large groups, de-escalate conflicts, and provide structured, supportive environments.
• Be adaptable. Flex with program evolution and emerging needs.

• Be a voice in the community. Engage regularly with organizations to strengthen program awareness.
• Support beyond 9 to 5. Participate in rotating on-call coverage (typically every 6-8 weeks).
• Go beyond the job description. Take on additional duties that elevate client success and program impact.

This is more than a role—it’s a mission. Success here isn’t about checking boxes; it’s about closing the gaps that hold youth back from their full potential. 

We are seeking candidates who are committed to continuous personal and professional growth. During the interview process, we expect you to demonstrate a proactive mindset, self-awareness, and the ability to reflect on how you can contribute to our agency's success. This role requires individuals who are not only able to navigate challenges with maturity and responsibility but who are also eager to learn, collaborate, and improve over time. We value the capacity to build positive, supportive relationships. If you are ready to engage with us in a thoughtful, forward-thinking way, and to grow both personally and professionally within our organization, we encourage you to apply.

Salary : $16