What are the responsibilities and job description for the Associate Director of Social Services for Workforce Development position at YM&YWHA of Washington Heights & Inwood?
For over 50 years, the Y has provided workforce development support, mainly focusing on youth and young adults in our community. The impact of COVID-19 made it clear that providing opportunities for adults of all ages in our community to be trained and licensed in well-paying jobs was equally as important. The Associate Director of Social Services for Workforce Development will assist the Managing Director of Workforce Development by effectively assessing the goals and barriers of adult clients interested in securing entry to mid-level positions, career-based / sector-based certification, and job placement.
The Associate Director of Social Services for Workforce Development will conduct the intakes for clients interested in securing employment, career-based / sector-based certification, and job placement and will meet with clients to match services with needs, in addition to conducting orientation for new clients. The Associate Director of Social Services will know about supportive services and other resources for those residing in Upper Manhattan and neighboring areas.
The Y’s new Workforce Development Center serves those 18 years old and offers free certificate training, career readiness services, and referrals to employment for those in the community. Our mission is to enhance the quality of life and provide viable employment opportunities to the people we serve.
JOB RESPONSIBILITIES :
- Assist clients with the completion of the center’s Intake application / assessment process to determine needs and provide resources to internal / external resources when appropriate.
- Maintain a caseload of 15-20 clients enrolled in the center and in sector-based training.
- Assess the needs and strengths of clients to assist in employment goals and objectives.
- Plan and facilitate orientation for new clients.
- Experience and sensitivity working with various cultures, individuals with justice-involvement backgrounds, and socioeconomic conditions.
- Co-facilitate and coach employment groups.
- Manage client cases for those unprepared to participate in job training or do not pass any certificati on / state exams.
- Establish and maintain relationships with local service providers, including mental health providers, government agencies, and other related community-based services, as needed.
- Ensure timely record keeping in client tracking system / database; document activity and reports.
- Provide crisis intervention and mediation as necessary.
- Assist with special projects as assigned.
- Maintain strict program confidentiality and integrity.
- Assist in verifying the satisfactory placement of clients with employers and obtain some form of employment verification.
POSITION TYPE / EXPECTED HOURS OF WORK :
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QUALIFICATIONS / REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :
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This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other functions and responsibilities may change or may be assigned.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
YM&YWHA of Washington Heights & Inwood provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
About YM&YWHA of Washington Heights & Inwood :
Established in 1917 as one of the first Jewish community centers in New York City, the YM & YWHA of Washington Heights and Inwood (the Y) is a thriving and visionary not-for-profit human services organization in Northern Manhattan. We welcome people of diverse ethnicities and all ages, from pre-school to older adults, into the Y family with a wide range of educational, recreational and social services and programs that focus on improving the quality of their lives. With a long and distinguished history, the Y is a multi-service community center that is well known for its nurturing environment and non-judgmental philosophy.
Salary : $35
