What are the responsibilities and job description for the Director of Wellness Experience position at YMCA of Greater Cincinnati?
Director of Wellness Experience
Join our team as our new Director of Wellness Experience, responsible to direct wellness experience and culture, including schedules, class participation, Y wellness programs, group exercise and wellness facility aesthetics, personal training, small group cross-functional training, and the overall wellness ethos.
Salary range is $53,000 - $59,000/year. Benefits for FT employees include free family membership, health & dental insurance, program discounts, and optional retirement savings plan.
Responsibilities:
- Increase the retention of members through the delivery of a new, 90-day onboarding experience, which includes: inspirational and motivational communication plans (email, social, text), launching the STRONG90 app, and new member ABR wellness assessments.
- Lead, with the collaboration of branch leaders, small group formation including group-ex initiatives, volunteer opportunities, “Communiversity” Partnership and Y Groups using the Amplo Platform.
- External (community) and internal wellness communication “influencer” and voice to inspire all to achieve goals, make friends and belong to a cause. Outlets may include blogs, social media, vlogs, etc.
- In collaboration with 3rd party digital solution company, co-launch STRONG90 app that will equip members and YMCA staff to achieve goals, make friends, and find higher purpose in their first 90 days.
- Provide insights and analysis to branch executives and senior leadership team on (NPS) Wellness experience utilizing Qualtrix, Listen360, Y360, Group Ex Pro, Daxko and STRONG90 data collection.
- Collaborate with the Director of Volunteerism in influencing and growing volunteerism through wellness initiatives and onboarding program.
- Assist the SVP of the Y experience in advancing corporate membership and wellness programs/challenges.
Qualifications:
- Bachelor degree in exercise science, kinesiology, nutrition or physical education preferred.
- 3-5 years experience working within a Wellness/Fitness department, Group Exercise instructor supervisory experience, a record of delivering excellent personal training management and instruction.
- Possess current nationally recognized fitness certifications (i.eACE, NASM, ACSM, NSCA, NSPA).
- Possess strong leadership and knowledge in Wellness/Group Exercise environments.
- Team player that is a strategic thinker/influencer/innovator in the wellness space.
- Able to demonstrate written and verbal communication skills, public speaking, capacity to prepare reports, conduct training programs, create policies and guidelines, proven financial development experience and skills.
Salary : $53,000 - $59,000
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