Program Director - Group Services

POSITION SUMMARY:

Accountable for program and curriculum development, administration, promotion, implementation, and evaluation of the shoulder-season user group/rental programs including Outdoor Education/Schools, YMCA partnership programs, Family Reunions, Scouting, Weddings and other rental programs. The Program Director- Group Services serves as a vital member of the year-round leadership team with expanded responsibilities during the summer. This position works closely with the camp’s program director team to hire, supervise and provide training for staff that complies with all state, federal and industry practices in the facilitation of camp programming and safety for all activities

OUR CULTURE:

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS:

• Directs all operations of the group services department and its programs.
• Develops, administers, achieves and evaluates the annual department operating objectives.
• Develops, administers, tracking, executes and expands department annual budget.
• Recruits, employs, trains, develops, supervises, evaluates and terminates (when needed) staff and volunteers while being fiscally responsible and within budget limitations.
• Retain current groups and find new groups for appropriate available dates. Propose and activate a recruitment plan.
• Assures that the programs are fully and adequately staffed, including program area expertise and training & certifications. Includes paid staff and volunteers
• Professionally design programs / curriculum that meet tradition, expectation, and regulations.
• Train, checkoff, monitor staff in delivery of programs to make sure outcomes are met.
• Ensure program outcomes such as: culture, interpersonal development and skill development are met.
• Provides input for the administration, promotion and operation of the camp.
• Monitors the achievement of these objectives through measurable outcomes, taking appropriate action to see they are met.
• Evaluates current programs and class participation to expand or discontinue classes based on customer satisfaction and member retention.
• Provides a cohesive approach to customer service and training that directly impacts the end user's commitment and personal growth.
• Supports camp fundraising initiatives by actively contributing to, educating on, and raising projected goals for the annual campaign.
• Knowledge of, or ability to learn, standards of safety, emergency procedures, accessibility and preventative maintenance for program equipment.
• Assists in forming community partnerships.
• Maintains an accurate system of records and reports.
• All other duties as assigned.

LEADERSHIP COMPETENCIES:

• Quality Results
• Collaboration
• Strong communication skills
• Project/Initiative Management
• High standards of risk management

QUALIFICATIONS:

• Bachelor’s Degree in related field or equivalent preferred.
• Minimum of 2 years of experience in related field.
• Supervisory experience required, with excellent staff-management skills.
• Prior experience in the camping industry, including outdoor education programs and adventure programs is essential.
• Required to maintain waterfront certifications, including but not limited to Lifeguard (including waterfront) and boating instructor or ability to obtain within six months of hire. (includes CPR, first aid and AED)
• Possess a thorough knowledge of applicable state, county, federal and industry regulations pertaining to camp programming.

Valid driver’s license and acceptable driving record in accordance with YMCA's Safe Driving Policy. Shooting Sports certifications including Archery Level 2 or ability to obtain within six months of hire.

• PA Amusement Park Ride Inspector certification or ability to obtain within six months of hire.
• ACCT Level 1 certification or ability to obtain within six months of hire.
• Excellent verbal and written communication skills.
• Exceptional organizational and staff-management skills required.
• Ability to educate and motivate staff, members, volunteers and community about YMCA mission.
• Excellent fiscal management with strong operational performance history.
• Proficiency in Microsoft Word, Excel, Outlook, Google and Social Media.
• Desire to live and work in a camp community, which may require response to emergencies at any time. Availability to work on nights and weekends if necessary.
• Required to live in camp provided housing.
• Local travel required and occasional long-distance travel for training and special events.
• Hours vary depending on need, including weekends and evenings.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The employee needs sufficient strength, agility, and mobility to perform essential functions and to safely supervise program activities.
• While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
• The employee frequently is required to sit and reach and must be able to move around the work environment.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
• The noise level in the work environment is usually moderate.
• Current driver’s license and access to reliable vehicle for transportation.
• The work is performed both indoors and out and may require travel to various locations. While performing the duties of this job the employee is exposed to weather conditions prevalent at the time.

Salary Range: $43,888 - $52,683